Receptionist

Job summary

The receptionist is responsible for managing guest relations, greeting visitors, and coordinating meeting room bookings. They also provide administrative support to the Office Services team, including maintaining records and assisting with building security.

Job details

Location Brookfield Place - 181 Bay Street Brookfield Culture Brookfield has a unique and dynamic culture. We seek team members who have a long-term focus and whose values align with our Attributes of a Brookfield Leader: Entrepreneurial, Collaborative and Disciplined. Brookfield is committed to the development of our people through challenging work assignments and exposure to diverse businesses. Job Description Responsibilities Guest and relationship management Greet & welcome all internal and external visitors and direct to meeting rooms accordingly. Assist guests with coats, luggage, refreshments, wireless networks, etc. Direct and resolved inquiries received by internal and/or external clients. Swift and courteous acknowledgement and action of all incoming emails from staff. Proactive coordination with staff regarding visitors, meetings and meeting requests according to boardroom availability. Ensure the reception area/office is well maintained General conference center Proactively resolve and manage meeting room conflicts as they arise Collaborate with the Facilities Operations Team for Conference room bookings with configurations Work in conjunction with Conference Services Team with scheduled and/or impromptu meeting requests Administrative Support Support the Office Services team with various administrative submissions Maintaining Office Services information system and resources updated accurately and timely Maintaining tracking lists and statistics updated using Word, Excel and PowerPoint Support and assist in maintaining the Intranet updated with accurate information Provide back up support for invoices, mail services and binding of reports Co-manage building security passcards for both internal and external clients Assist with coordinating team events Other duties Other duties as assigned Qualifications & Requirements Minimum 5 years’ experience as a corporate receptionist or senior administrative support role in a busy and corporate environment Experience of handling multiple requests, managing telephone lines and conference room bookings. Excellent verbal and written communication skills Strong attention to detail and accuracy Strong interpersonal and communication skills Polished, high-end demeanor, demonstrating tact, diplomacy, composure and discretion High degree of professionalism along with a strong work ethic, "will do anything" attitude with flexibility to support requests outside of consideredjob scope Demonstrates superior self-organization and prioritization of responsibilities and assignments Strong team player and works well with others by sharing responsibilities productively Proficient user of Microsoft Office tools and Microsoft Outlook Utilizes problem-solving skills in a deliberate and well-considered manner to resolve issues Post-Secondary Education required Brookfield is committed to maintaining a Positive Work Environment that is safe and respectful; our shared success depends on it. We do not tolerate workplace discrimination, violence or harassment. We are proud to be an Equal Opportunity Employer and make employment decisions based on qualifications, merit and business needs, without regard to any characteristic protected by applicable law. Applicant information is collected and handled in accordance with our Applicant Privacy Notice.

What you’ll do

The receptionist is responsible for managing guest relations, greeting visitors, and coordinating meeting room bookings. They also provide administrative support to the Office Services team, including maintaining records and assisting with building security.

Requirements

Candidates must have a minimum of 5 years of experience in a corporate receptionist or senior administrative role. A post-secondary education is required, along with proficiency in Microsoft Office and strong interpersonal skills.

Listed skills

• Time management · Preferred
• Problem solving · Preferred
• Administrative Support · Preferred
• interpersonal skills · Preferred
• Attention to detail · Preferred
• Microsoft Office · Preferred
• Prioritization · Preferred
• Data entry · Preferred
• Communication Skills · Preferred
• Microsoft Outlook · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Guest management
• Relationship management
• Administrative support
• Microsoft Office
• Microsoft Outlook
• Problem-solving
• Communication skills
• Interpersonal skills
• Attention to detail
• Time management
• Prioritization
• Professionalism
• Event coordination
• Security passcard management
• Data entry
• Administrative Support
• Tactfulness
• Self Organization
• Composure
• Relationship Management
• Diplomacy
• Strong Work Ethic
• Microsoft Excel
• Communication
• Leadership
• Intranet
• Invoicing
• Problem Solving
• Operations
• Microsoft PowerPoint
• Statistics
• Wireless Networks
• Coordinating
• Print Binding
• Detail Oriented
• Conference Services

Job areas

• Administrative
• Customer Service & Support
• Receptionist
• Receptionists (general)
• Receptionists and Information Clerks

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