Office Manager

Job summary

The Office Manager oversees daily operations, facilities, and administrative workflows while supervising and mentoring support staff. They also act as a liaison between lawyers and staff to foster a collaborative culture and support recruitment and onboarding processes.

Job details

Job Title: Office Manager Location: Edmonton (in-office) Job Type: Permanent, Full-time Reports To: Chief Operating Officer About Us: Brownlee LLP is a full-service law firm committed to providing the best possible quality of legal services. Our ability to provide depth of experience, in terms of both practice areas and years of reliable service, reflects this commitment. Position Overview: The Office Manager is a key member of the firm’s administrative leadership team, responsible for overseeing the day-to-day operations of the local office. This role requires a proactive, organized, and adaptable professional who can manage people, processes, and resources in a confidential and deadline-driven legal environment. The ideal candidate has prior experience in a law firm or professional services setting and understands that the Office Manager will play a critical role in maintaining a productive and professional legal practice by ensuring lawyers are well-supported, staff are well-managed, and operations run smoothly. Key Responsibilities: Operations: Oversee daily office operations, including facilities management, supplies, and equipment. Support billing, timekeeping, and client intake procedures. Assist with the creation of the office budget (which forms part of the annual operating budget) and track expenses against said budget. Assist with the maintenance of firm policies and procedure documents. Supervision: Supervise, train, and mentor support staff (legal assistants, paralegals, and administrative personnel), including performance evaluations and minor conflict management. Manage schedules, assignments, and workflows to ensure lawyers receive timely support. Culture: Promote a collaborative, respectful, and inclusive office culture aligned with the firm’s values. Act as a liaison between lawyers and staff to facilitate effective communication and resolve operational issues. Plan firm functions, staff meetings, and recognition events to build morale and engagement. Provide coverage and support to the HR Coordinator regarding staff and lawyer recruiting, onboarding, and offboarding. Qualifications and Competencies: Post-secondary education certification with a focus on Business Administration and/or Human Resources; A minimum of 7 years of experience with at least 2 years as an Office Manager (or similar senior role) within a professional services environment, ideally at a law firm; Superior organizational skills, with the ability to proactively problem-solve and manage competing priorities; Strong professional presence and conduct; Established knowledge of Microsoft office suite software (e.g., Word, Excel, Teams); Ability to work in a fast-paced environment, with strong attention to detail; and Superior oral and written communication skills with a collaborative and diplomatic operational style. What We Offer: Competitive salary and comprehensive benefits package. Fitness reimbursement, parking, and an RRSP matching program. Professional development and continuing education support How to Apply: Please submit your resume and a cover letter to JoinBrownlee@brownleelaw.com, highlighting your relevant experience and interests. We thank all candidates for their interest; however, only those selected for an interview will be contacted.

What you’ll do

The Office Manager oversees daily operations, facilities, and administrative workflows while supervising and mentoring support staff. They also act as a liaison between lawyers and staff to foster a collaborative culture and support recruitment and onboarding processes.

Requirements

Candidates must have post-secondary education in Business Administration or Human Resources and a minimum of 7 years of experience, including at least 2 years in a senior role. Strong organizational, communication, and Microsoft Office skills are required for this fast-paced legal environment.

Benefits

• Comprehensive benefits package • Fitness reimbursement • Parking • RRSP matching program • Professional development • Continuing education support

Listed skills

• Facilities Management · Preferred
• Problem solving · Preferred
• Budgeting · Preferred
• Leadership · Preferred
• Communication · Preferred
• Billing · Preferred
• Microsoft Office Suite · Preferred
• Onboarding · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Office management
• Facilities management
• Budgeting
• Staff supervision
• Performance evaluations
• Conflict management
• Billing
• Timekeeping
• Client intake
• Microsoft office suite
• Communication
• Problem-solving
• Leadership
• Recruiting
• Onboarding
• Policy maintenance

Job areas

• Legal
• Administrative
• Management & Leadership
• Human Resources