Bulkley Valley Credit UnionVerified Job Source

Member Relationship Manager

Smithers, BC
On-site
Posted Sep 13, 2026
1 position

$56,167–$66,079 / year

Opens an external site

Employment type: Full-time
Experience level: Mid-level · 2+ years
Minimum education: High school
Posting language: English
Working hours: 40 hours per week

Job summary

You will act as a trusted advisor to members, providing personalized financial solutions including investments and small lending products. Additionally, you will play a vital role in growing member relationships and supporting the overall profitability and impact of the credit union.

Job details

Bulkley Valley Credit Union, serving over 16,000 members from the Hazeltons to Burns Lake, prides itself on employing empowered staff committed to delivering high quality personalized service. This is an exciting opportunity for the right candidate to meet their career goals while balancing their lifestyle with the many amenities our community has to offer. If you want to join a dynamic group dedicated to cooperative values and member service, this is the right career move for you. You will report to the Community Branch Manager and as a trusted advisor, you play an essential role on the branch team and are dedicated to assisting and advising members with their financial needs. You understand the importance of placing the right products and services in the hands of our members or referring them to fellow experts. Building trust and loyalty with each member interaction, you will gain a deeper understanding of the member needs and deliver financial solutions, including investments and small lending products to enhance the member’s financial well-being. You strive for excellence and play a vital role in growing member relationships and making sound decisions and recommendations to support the growth, impact and profitability of our credit union. The successful candidate will have a minimum of two years financial service industry experience, preferably with investment and retail lending experience, or a combination of experience and education. An individual with a combination of experience and post-secondary education in the areas that are directly related to financial services will also be considered. To learn more about Bulkley Valley Credit Union, please visit our website at www.bvcu.com. We welcome applications from all interested applicants looking to further their career in a dynamic, supportive and team oriented environment. Bulkley Valley Credit Union encourages all qualified persons to apply. However, only those who are being considered for an interview will be contacted.

What you’ll do

Requirements

The position requires a minimum of two years of experience in the financial services industry, specifically in investment and retail lending. Candidates with a combination of relevant experience and post-secondary education in financial services are also encouraged to apply.