Dispatch Clerk - Human Resources Department
- Burnaby, BC
- On-site
- Posted Oct 10, 2026
- 1 position
$34 / hour
Opens an external site
- Employment type
- Internship / apprenticeship
- Experience level
- Entry, Junior · 0+ years
- Minimum education
- High school
- Posting language
- English
- Working hours
- 35 hours per week
- Seniority
- Entry level
Job summary
Coordinates substitute teacher and support staff placements by identifying vacancies, contacting replacements, and confirming arrangements with schools. Maintains staffing records, enters and verifies data, prepares staffing and absenteeism reports, and performs general clerical duties.
Job details
Dispatch Clerk – Human Resources Department TEMPORARY TERM (10-Month) POSITION – until return of incumbent Monday to Friday, 06:30-14:00; must be flexible with start/end times The Dispatch Clerk plays a key role within the Human Resources Department by supporting the staffing and daily operational needs of Burnaby School District. This position is responsible for coordinating substitute teacher and support staff placements, maintaining staffing records, and supporting workforce planning activities that ensure schools are staffed effectively each day. Working closely with Human Resources staff, school administrators, and employees across the district, the Dispatch Clerk gains valuable experience in employee scheduling, workforce coordination, attendance management processes, data reporting, and customer service. This position offers an excellent entry point for individuals interested in pursuing a career in Human Resources, education administration, or business operations. Duties And Responsibilities Determines daily vacancies, selects and contacts appropriate replacements and confirms arrangements with schools for Teachers and support staff to meet the needs of the district Enters a variety of data from a variety of source materials and checks for accuracy and completeness. Maintains office records and produces related reports (e.g. teacher-on-call usage, teacher absenteeism, and other statistics). Performs a variety of general clerical duties. Operates a variety of office equipment. Performs related duties as required. Qualifications Completion of Grade 12 or equivalent. One year clerical work experience or an equivalent combination of training and/or experience. Thorough knowledge of computer and software applications related to work performed. Sound knowledge of office procedures. Ability to communicate effectively at the level required for the job. Physical ability to perform the duties and responsibilities of the job. Demonstrated ability to work at the level of independence and with the degree of initiative appropriate to the position. This is a 10-month position working 35 hours/week. Hours of work are Monday-Friday, 06:30-14:00, but candidate must be flexible with the start/end times. The hourly rate of pay is $33.52 per hour. This position offers an excellent entry point for individuals interested in pursuing a career in Human Resources, education administration or business operations. Qualified applicants should apply through Make a Future (makeafuture.ca). Only those applicants considered for interview will be contacted. The Burnaby School District values inclusion and embraces diversity as a strength. Our goal is for all individuals to feel a sense of belonging in a safe, supportive and welcoming community. We encourage applications from all qualified individuals, including Indigenous, Black, people of colour, all genders, LGBTQ2+ and persons with disabilities.
What you’ll do
Coordinates substitute teacher and support staff placements by identifying vacancies, contacting replacements, and confirming arrangements with schools. Maintains staffing records, enters and verifies data, prepares staffing and absenteeism reports, and performs general clerical duties.
Requirements
Requires completion of Grade 12 or equivalent and one year of clerical experience, or an equivalent combination of training and experience. Candidates need strong computer application knowledge, sound office procedure knowledge, effective communication, physical ability to perform the duties, and appropriate independence and initiative.
Listed skills
- Workforce Coordination · Preferred
- Attendance Management · Preferred
- Data entry · Preferred
- report preparation · Preferred
- Communication · Preferred
- Customer service · Preferred
Other relevant skills
Identified from the job description. Confirm important requirements above.
- Staff Scheduling
- Workforce Coordination
- Substitute Placement
- Attendance Management
- Data Entry
- Data Accuracy
- Recordkeeping
- Report Preparation
- Clerical Administration
- Computer Applications
- Office Procedures
- Communication
- Customer Service
- Initiative
- Independent Work
Job areas
- Human Resources
- Administrative
- Education
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