BG

Butterfield Group

Verified Job Source

The leading, independent offshore bank and trust company.

Hamilton

Banking
1,001–5,000 people

About

Butterfield is a leading, independent offshore bank and trust company headquartered in Hamilton, Bermuda, for more than 160 years. Our principal banking operations are located in Bermuda, the Cayman Islands, Guernsey and Jersey, and we offer specialised financial services in Singapore, Switzerland, The Bahamas and the United Kingdom. Butterfield is listed on the New York Stock Exchange (symbol: NTB) and the Bermuda Stock Exchange (symbol: NTB.BH). You can also follow us on our other channels here: Bermuda Facebook: www.facebook.com/ButterfieldBermuda Instagram: www.instagram.com/butterfield.bermuda Twitter: www.twitter.com/Butterfield_BDA Cayman Islands Facebook: www.facebook.com/ButterfieldCayman Instagram: www.instagram.com/butterfield.cayman/ Twitter: www.twitter.com/Butterfield_Cay Channel Islands & UK Facebook: www.facebook.com/butterfieldchannelislands Instagram: www.instagram.com/butterfield.channelislands/ Twitter: www.twitter.com/Butterfield_CI LinkedIn: www.linkedin.com/company/butterfield-mortgages

Open positions

Senior Operations Administrator

On-site · Halifax

Process and verify banking operations, including retail and corporate payments and custody investment instructions, while maintaining customer data and completing reporting, filing, and reconciliation tasks. Support investigations and team members, resolve discrepancies, and ensure accurate, timely service in line with deadlines, SLAs, and departmental procedures.

Client Service Analyst - 6 month contract

On-site · Halifax

Manage allocated client onboarding, periodic, trigger, and amendment cases in accordance with procedures and deadlines. Review client due diligence and tax documentation, assess financial crime risks, verify source-of-wealth and funds information, and coordinate documentation and requests with Front Office teams and clients.

Operations Administrator - Payments

On-site · Moncton

Process scheduled and ad-hoc banking transactions, including wire payments, while meeting accuracy, policy, and service-level requirements. Maintain customer static data, prepare reports, investigate discrepancies, reconcile information, and coordinate with internal teams and external counterparties.

AVP, Operations

On-site · Moncton

Manage day-to-day banking operations, including payments, foreign exchange transactions, account monitoring, reporting, incident resolution, budgets, and compliance with service levels and audit requirements. Lead and develop staff through performance management, scheduling, training, cross-training, and effective procedures, while supporting technology implementation and reporting to the VP of Operations.

Operations Administrator, Investigation

On-site · Moncton

Investigate operational and transactional inquiries, including wire payments and domestic transfers, while maintaining complete investigation records and following up to ensure timely resolution. Process banking transactions accurately, support internal customers, resolve customer queries and complaints, post corrective entries within authorized limits, and escalate issues when needed.