BRANCH ADMINISTRATOR

Job summary

The Branch Administrator supports the Area Manager by managing daily administrative functions, financial reporting, and customer service tasks. They also oversee safety compliance, facility maintenance, and provide backfill support for fleet and office coordination.

Job details

JOB SUMMARY The Branch Administrator will generate high quality customer satisfaction while building relationships and supporting the integration of strategic plans with the direction of the area manager. The Branch Administrator will support / backfill for the positions of the Fleet Coordinator and Office Administrator in their absence and provide support to the Area Manager as directed. The Branch Administrator will liaison between the Area Manager and head office in the areas of A/R, A/P, and IT to ensure a seamless flow of all data, payables, and / or reporting as required. The Branch Administrator will support the Area Manager and office staff in daily functions, customer support, and additional administrative functions as directed. ESSENTIAL FUNCTIONS Dispatch and CSR * Working in collaboration with dispatch on credit releases, become proactive on managing customers’ requirements vs account capacity * Support / backfill for the Fleet Coordinator in their absence * Assist and backfill for office administrator in setting up bulk fuel, lube, and home heat STL’s using the appropriate forms and resources * Work with Corporate CSRs to ensure unused STL’s are deactivated or deleted * Updating STL info when required * Other related duties as required or assigned. Finance * Review YTWH aged report weekly in conjunction with the area manager * Call customers for payment updates as directed by Corporate A/P, update comments in systems * Conduct collections as directed by Corporate A/P * Review account set ups and advocate for customer credit increases * Communicate any prominent local account issues with area manager and corporate AP * Direct all invoices to the Area Manager for approval (ensure all invoices are coded) * Ensure all branch purchases have been approved by area manager prior to issuing a PO Safety and Compliance * Ensuring drivers logs are being completed daily and submitted using Big Road * Work with drivers to ensure all driver’s safety credentials are kept current including Work Hub * Conducting weekly and monthly safety meetings as per the company policy in conjunction with HSE Manager and Area Manager * Conduct safety inspections as per corporate policy * Assist the BEES audit committee during inspections and work to implement recommendations * Ensure yard, building, and cardlock are kept in safe and professional condition * Organize snow removal/salting * Ensure the branch has the basic supplies to operate OTHER KEY SKILLS (OR PRODUCT KNOWLEDGE) * Experience working with major fuel providers considered an asset * Knowledge of MS Word, Excel and e-mail required * Professional written and verbal communication skills EXPEREINCE 3+ years of direct work experience in an administrative position EDUCATION Post-Secondary Diploma in Accounting, Finance, or Business Administration considered an asset High School Diploma or GED required

What you’ll do

The Branch Administrator supports the Area Manager by managing daily administrative functions, financial reporting, and customer service tasks. They also oversee safety compliance, facility maintenance, and provide backfill support for fleet and office coordination.

Requirements

Candidates must have at least 3 years of direct administrative experience and a high school diploma or GED. Proficiency in MS Office and strong verbal and written communication skills are required.

Listed skills

• Administrative Support · Preferred
• Customer service · Preferred
• Accounts receivable · Preferred
• Financial Reporting · Preferred
• Safety Compliance · Preferred
• Inventory management · Preferred
• Microsoft Excel · Preferred
• Collections · Preferred
• Data entry · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Administrative support
• Dispatch
• Customer service
• Accounts receivable
• Accounts payable
• Financial reporting
• Safety compliance
• Driver log management
• Inventory management
• MS Word
• Excel
• Email communication
• Professional communication
• Collections
• Data entry
• Invoicing
• Accounts Payable
• Environment Health And Safety
• Product Knowledge
• Business Administration
• Finance
• Customer Service
• Auditing
• Strategic Planning
• Administrative Functions
• Verbal Communication Skills
• Accounting
• Customer Support
• Microsoft Word
• Snow Removal
• Accounts Receivable
• Customer Advocacy
• Standard Template Library (STL)
• Corporate Appointeeship

Job areas

• Administrative
• Finance & Accounting
• Logistics
• Security & Safety
• Energy
• Branch Administrator
• Transportation Supervisor
• Supply, Distribution and Related Managers
• First-Line Supervisors of Transportation Workers, All Other
• First-Line Supervisors of Transportation and Material Moving Workers, Except Aircraft Cargo Handling Supervisors

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