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Mystery Shopper

  • Cornwall, ON
  • On-site
  • Posted Oct 9, 2026
  • 1 position

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Employment type
Part-time
Experience level
Entry, Junior · 0+ years
Minimum education
High school
Posting language
English
Working hours
40 hours per week
Seniority
Entry level

Job summary

Produce reports based on mystery shopping assignments. Evaluate customer service and store environments while working undercover.

Job details

Overview Languages English or French Education Secondary (high) school graduation certificate or equivalent experience Experience 1 to less than 7 months On site Work must be completed at the physical location. There is no option to work remotely. Work setting Shopping centre or mall Responsibilities Tasks Produce reports Evaluate customer service and store environments Experience and specialization Investigative expertise Undercover work Type of experience Mystery shopping Preparation of information (evidence) reports Private investigation Additional information Transportation/travel information Own transportation Public transportation is available Travel expenses not paid by employer Work conditions and physical capabilities Attention to detail Walking Own tools/equipment Cellular phone Computer Internet access

What you’ll do

Produce reports based on mystery shopping assignments. Evaluate customer service and store environments while working undercover.

Requirements

A secondary school graduation certificate or equivalent experience is required, along with 1 to less than 7 months of experience. Applicants need their own transportation and a cellular phone, computer, and internet access; public transportation is also available.

Listed skills

  • Attention to detail · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

  • Report Writing
  • Customer Service Evaluation
  • Store Environment Evaluation
  • Investigative Work
  • Undercover Work
  • Mystery Shopping
  • Evidence Preparation
  • Attention to Detail
  • Walking
  • Cellular Phone Use
  • Computer Use
  • Internet Access

Job areas

  • Retail
  • Customer Service & Support
  • Security & Safety

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