Wine sales and event specialist

Job summary

Advise customers on wine selections, provide tastings and recommendations, support store operations, and assist wholesale clients with orders, menu selection, and staff training. Plan, promote, and run wine events while handling sales transactions, customer inquiries, merchandising, inventory, and basic promotional activities.

Job details

Company Description Calabria Market & Wine Store is a food and wine stire located at 139 Scurfield Blvd in Winnipeg, Manitoba, Canada. The store offers a curated selection of wines alongside specialty foods, creating a destination for customers seeking quality products and personalized service. As a local business, Calabria Market & Wine Store focuses on building strong relationships with its community and providing an engaging shopping experience. Team members work in a collaborative environment that values product knowledge, customer care, and enthusiasm for food and wine. Role Description The Wine Sales and Event Specialist is a full-time, on-site role based at Calabria Market & Wine Store in Winnipeg, MB. This role is responsible for guiding customers in wine selection, organizing and providing tastings, and offering informed recommendations that match customer preferences and budgets. The specialist supports daily store operations, including merchandising wine displays, monitoring inventory levels, and maintaining clean, welcoming service areas. A key part of the role is planning, promoting, and executing wine events and tastings. Other crucial roles consist of assisting liscensee clients(wholesale clients) with wine orders, menu selection, staff training etc…The specialist also assists with point-of-sale transactions, responds to customer inquiries in person, by email and by phone, and contributes to basic promotional activities, such as in-store signage or social media content. Qualifications Wine and food knowledge: strong interest in wine, basic knowledge of wine regions, varietals, and food pairings; prior experience in wine sales or hospitality is an asset. Customer service and communication: ability to engage customers, explain products clearly, and provide inclusive, respectful service . Sales and merchandising: comfort with recommending products, upselling when appropriate, and maintaining attractive, organized product displays. Event coordination: experience or interest in planning and coordinating events, tastings, or promotions, including working with wine reps, winemakers or export managers in food pairing, setup, execution, guest interaction, and post-event cleanup sales and follow-up. Operational skills: reliability in handling cash and POS systems, computet systems, basic math skills, and attention to detail with inventory and stock rotation. Physical requirements: ability to stand for extended periods and safely lift and move cases of wine and food products as part of daily duties. Workstyle and availability: ability to work full-time on-site, including evenings and weekends as needed; self-motivated, organized, and comfortable working both independently and as part of a team. Education and additional assets: high school diploma or equivalent; courses or certifications in wine such as WSET or similar and hospitality are considered an advantage. smart choices is required Food handlers is required

What you’ll do

Advise customers on wine selections, provide tastings and recommendations, support store operations, and assist wholesale clients with orders, menu selection, and staff training. Plan, promote, and run wine events while handling sales transactions, customer inquiries, merchandising, inventory, and basic promotional activities.

Requirements

The role calls for an interest in wine and food, customer service and communication skills, sales and merchandising ability, and reliability with POS systems, cash, and inventory. A high school diploma or equivalent is listed, while wine or hospitality training is an advantage; Smart Choices and Food Handlers are required.

Listed skills

• Customer service · Preferred
• Communication · Preferred
• Upselling · Preferred
• Inventory management · Preferred
• Point-of-sale systems · Preferred
• Cash handling · Preferred
• Food safety · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Wine Knowledge
• Food Pairing
• Customer Service
• Communication
• Wine Sales
• Upselling
• Merchandising
• Inventory Management
• Event Coordination
• Wine Tastings
• Point-of-Sale Systems
• Cash Handling
• Staff Training
• Order Management
• Promotional Activities
• Food Safety

Job areas

• Food & Beverage
• Sales
• Retail
• Hospitality
• Customer Service & Support