Field Nurse Case Manager

Calgary, Alberta, Canada
Remote
Posted Oct 14, 2026
1 position

$80,000–$83,000 / year

Opens LinkedIn

Employment type: Full-time
Experience level: Mid-level · 2+ years
Minimum education: College diploma
Apply by: Oct 26, 2026
Posting language: English
Working hours: 40 hours per week
Seniority: Mid-Senior level

Job summary

Manage patient support program activities as the single point of contact for patients, healthcare professionals, and care teams, including clinic support, navigation, documentation, and follow-ups. Monitor patient progress and program KPIs, maintain accurate records, ensure compliant operations, and contribute field feedback and improvements with cross-functional teams.

Job details

About Calian At Calian, we help organizations overcome obstacles, manage risks, and drive progress. Since 1982, we’ve grown from a small consulting firm into a trusted global company across defence, space, health, nuclear energy, public safety, and government. We create innovative solutions that tackle complex challenges and help organizations and communities stay resilient, informed, and connected. If you’re driven by purpose and energized by solving real-world challenges, we want you on our team. At Calian, we help organizations overcome obstacles, manage risks, and drive progress. Since 1982, we’ve grown from a small consulting firm into a trusted global company across defence, space, health, nuclear energy, public safety, and government. We create innovative solutions that tackle complex challenges and help organizations and communities stay resilient, informed, and connected. If you’re driven by purpose and energized by solving real-world challenges, we want you on our team. Position Overview The Field Nurse Case Manager (FCM) is responsible for implementing, managing, and executing a program within the Patient Support Program(s). The FCM optimizes and accelerates positive patient and program outcomes, supporting cross-functional teams. Acting as the Single Point of Contact (SPOC) for patients, HCPs, and extended health care teams, the FCM manages daily program activities, supports Health Care Professionals (HCPs) and other stakeholders in the field, and manages patient dossiers while monitoring metrics and KPIs. Please note that this is a one-year contract with possibility of extension. Key Responsibilities Assist the PSP Lead in clinic and remote management, document coordination, and navigation services related to a program within the PSP Program operations. Monitor and report KPIs, offering insights for continuous improvement. Assist clinic and patient requests with referral paperwork coordination and navigation insurance coverage. Offer in-clinic support and follow-ups. Maintain accurate and comprehensive patient records while providing effective communication to support and address treatment journey concerns. Monitor patient progress and regularly update the healthcare team. Ensure ethical interactions and compliance with relevant institutional and provincial regulations. Participate in audits to maintain high standards of PSP operations. Provide feedback to our client based on field observations and customer feedback regarding service quality, training, and other important areas. Collaborate with Calian associates as per guidance and guidelines. Attend training as required. Develop and implement program tactics and innovative solutions in collaboration with cross-functional teams, including CRM and reporting optimization. Assist field and medical teams in efficiently managing HCP requests. Competencies Patient Support Program experience ideally in Neurology, but not required. Knowledge of the Canadian, national, and provincial health care systems and environment. Customer service experience, ideally at call center level. Experience in clinic or hospital settings is an asset. Provide bilingual support (French/English) for patients and HCPs (considered an asset, not required). Qualifications College or university degree. Nursing License, in good standing, with appropriate provincial standards. 3-4 years years’ experience working in the pharmaceutical, biopharmaceutical, or health care industry. Patient Support Program experience is an asset. Travel Requirements/Hours Of Operation Must be able to travel up to 30% of time, including weekend or overnight. This may extend working hours to support operational and travel requirements. When not travelling, you will work 100% remotely, Monday-Friday between the hours of 12 Noon-8 PM EST. Compensation $80000 – $83000/year, paid vacation, personal days and family benefits plan available. Vacancy We have 1 available position. # AI Usage Disclosure At Calian, we do not use Artificial Intelligence (AI) to screen or evaluate candidates. AI tools may support backend administrative tasks, but they do not influence hiring decisions. All evaluations and decisions are made by real people on our recruitment team and hiring managers. All applicants are reviewed and only those chosen for an interview will be contacted by our recruiting team. Related Careers In-Home Care Nurse Opportunity Calgary, AB Okotoks, AB Health Nursing 2026-10-07 Registered Nurse / Registered Practical Nurse Vancouver, BC Full Time; Part Time Health Nursing 2026-07-24 Nurse Practitioner Vancouver, BC Full Time Health Nursing 2026-09-29

What you’ll do

Requirements

Requires a college or university degree, a nursing license in good standing under applicable provincial standards, and 3–4 years of experience in the pharmaceutical, biopharmaceutical, or healthcare industry. Patient Support Program experience is an asset; candidates should know Canadian healthcare systems and be able to travel up to 30%, including occasional weekends or overnight trips.