Housekeeping Services Representative

Job summary

The representative is responsible for cleaning student and guest rooms and maintaining cleanliness standards in common areas. They must also monitor supply levels and report maintenance deficiencies to supervisors.

Job details

Position Summary and Job Magnitude The Housekeeping Services Representative interacts with students and guests frequently. It is imperative that they are friendly and patient and demonstrate a high degree of customer service in all situations. Housekeeping Service Representatives are responsible for cleaning student/guest rooms and maintaining cleanliness standards in all assigned cleaning areas. Essential Functions and Basic Duties Maintain an up to date and accurate list of supplies on hand Inform manager or supervisor when supplies are running low Cleaning of all common areas that may be assigned by floor or section, including: Common restrooms Lobby Common lounges, kitchens, and laundry rooms Hallways Furniture and fixtures Stairwells Windows Elevator Storage rooms Inspect rooms for damages and maintenance problems during cleaning and report any deficiencies appropriately. Ensure rooms are properly stocked with amenities Expected to clean 15 guest rooms per day Organize housekeeping cart prior to leaving at the end of the day Other duties as assigned Health & Safety Work in the manner and with the protective devices, measures and procedures required by the OHSA, regulations, and Campus Living Centres (e.g. wearing safety shoes, confining hair, jewelry, or loose clothing around moving parts, etc.). Online training modules and in-person training must be completed before starting regular duties. WHMIS 2015 and GHS system, and standard operating procedures training must be completed prior to beginning regular duties. Qualifications Education: High School Diploma or greater Skills/Abilities Must possess ability to perform physical tasks Must possess superior positive attitude Must possess the ability to work in a team environment Must be able to take direction from supervisors Experience: Minimum 1 year experience in similar role an asset

What you’ll do

The representative is responsible for cleaning student and guest rooms and maintaining cleanliness standards in common areas. They must also monitor supply levels and report maintenance deficiencies to supervisors.

Requirements

Candidates must have a high school diploma and the ability to perform physical tasks with a positive attitude. At least one year of similar experience is considered an asset.

Listed skills

• Customer service · Preferred
• Teamwork · Preferred
• Attention to detail · Preferred
• Physical stamina · Preferred
• Inventory management · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Customer Service
• Cleaning Standards
• Inventory Management
• Teamwork
• Attention To Detail
• Physical Stamina
• Following Instructions

Job areas

• Hospitality
• Customer Service & Support
• Education
• Trades