Cover Charge / Coat Check Attendant

Job summary

The attendant is responsible for greeting guests, collecting and securely storing belongings, and issuing claim tickets. They also manage fee collection, assist with ticket sales, and maintain a clean and organized work area.

Job details

At Canad Inns, we are dedicated to providing our guests with exceptional service in a welcoming and professional environment. We are looking for a motivated and friendly individual to join our team as a Coat Check & Cover Charge Attendant. The primary purpose of the position is to offer to collect guest belongings, take the appropriate fee, and issue claim tickets while providing prompt, courteous and professional service. Key Responsibilities: Guest Service: Greet guests with a warm, polite attitude and provide excellent customer service at all times. Coat Check: Collect guest belongings such as coats, bags, and hats, and ensure all items are organized and stored securely. Fee Collection: Charge guests appropriately for coat check services, issue claim tickets, and maintain an accurate record of transactions. Lost Ticket Form: Fill in the Lost Ticket form as needed and ensure all claims are processed accurately. Ticket Sales: If of legal age, assist in ticket sales, provide change, and reconcile sales totals. Cleanliness & Organization: Ensure your work area is tidy, well-stocked with supplies (hangers, tickets, etc.), and properly set up for each shift. Qualifications: Availability to work evenings, and weekends as required. Excellent personal hygiene and clean appearance. Strong communication skills, both verbal and written. Friendly, outgoing, and enjoy meeting new people. Strong problem-solving skills and a positive attitude. Ability to carry light loads and remain physically active throughout your shift. Basic math skills and familiarity with computer operations. Willing to learn, take direction, and follow procedures. Our benefits to support your success: Employee Canadvantage Rewards Program. Employee Discounts, including meal, room rates, and more! Educational Scholarships and financial assistance. Employee Events including Staff BBQs, Holiday Parties, Sporting Events, Contests, Prize Draws and more! Career Growth Opportunities. About Canad Inns: Canad Inns is Manitoba's premier Hospitality Service Provider, with a presence in Winnipeg, Brandon, Portage la Prairie, and Grand Forks. As a leading player in the hospitality industry, we are dedicated to delivering exceptional service and excellence to our valued guests. At Canad Inns, we operate with dedication to mutual trust and respect, honesty, openness, and the highest ethical standards across all facets of our business. We believe in fostering lasting relationships, both with our guests and within our dynamic team. Our work culture thrives on the principles of collaboration, a positive environment where employees can achieve success. Valuing the unique talents of each team member, we encourage personal development and growth. We are committed to fostering a diverse and inclusive workplace and believe in the strength that comes from embracing unique perspectives and experiences. Carefully selecting our team members, we invest in the growth and well-being of those who become part of our company. We provide reasonable accommodations to qualified persons with disabilities following Canad Inns standards. Thank you for considering a career with Canad Inns. We look forward to reviewing your application and potentially welcoming you to our team.

What you’ll do

The attendant is responsible for greeting guests, collecting and securely storing belongings, and issuing claim tickets. They also manage fee collection, assist with ticket sales, and maintain a clean and organized work area.

Requirements

Candidates must have strong communication and problem-solving skills, along with basic math and computer proficiency. The role requires availability for evenings and weekends and the ability to remain physically active throughout the shift.

Benefits

• Employee Canadvantage Rewards Program
• Employee Discounts
• Meal discounts
• Room rate discounts
• Educational Scholarships
• Financial assistance
• Employee Events
• Career Growth Opportunities

Listed skills

• Time management · Preferred
• Customer service · Preferred
• Problem solving · Preferred
• Organization · Preferred
• interpersonal skills · Preferred
• Attention to detail · Preferred
• Cash handling · Preferred
• Communication Skills · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Customer Service
• Communication Skills
• Problem-solving
• Basic Math
• Computer Operations
• Organization
• Cash Handling
• Interpersonal Skills
• Time Management
• Attention To Detail
• Financial Assistance
• Workplace Inclusivity
• Positivity
• Willingness To Learn
• Ethical Standards And Conduct
• Cleanliness
• Communication
• Disabilities
• Sales
• General Mathematics
• Hospitality Service
• Problem Solving
• Collections
• Greeting Customers
• Honesty

Job areas

• Hospitality
• Customer Service & Support
• Retail
• Dock Attendant
• Membership Sales Representative
• Commercial Sales Representatives
• Sales Representatives of Services, Except Advertising, Insurance, Financial Services, and Travel

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