Retail Store Representative

Company: CN Tower Location: CN Tower - Finance, 290 Bremner Blvd, Toronto, ONEmployment Status: Employee (Seasonal) Reason for Hire: AdditionShort Summary Provide guests with superior service by providing information and sales assistance on CN Tower products and services. Sell, replenish and merchandise retail store products. Job Description Selling: Accurately and efficiently operate point of sales system and accurately maintain all cash at the till Demonstrate superior communication and listening skills Execute role in specific area of responsibility with demonstrated quality focus and delivery Upsell, cross sell, and substitute sell all possible CN Tower products Demonstrate excellent product and service knowledge. Merchandising assistance as required Loss Prevention: Employ counterfeit measures to ensure that all cash (Canadian and American), debit cards, credit cards, traveler’s cheques, vouchers and gift certificates are verified and authentic Assist guests who have activated the store alarms to ensure legitimacy of in store purchase requirements Customer Service: Demonstrate excellent product and service knowledge Demonstrate superior communication and listening skills Present a professional image to guests; act as ambassador of the CN Tower and the City of Toronto Engage and interact with guests Miscellaneous: Communicate guest requests to management Maintain orderly appearance of cashier areas and supplies stocked Contribute to specific interdepartmental programs as required Additional responsibilities as directed by the Supervisors, Retail Store Adhere to all Company policies and departmental procedures. Other duties as required Qualifications Retail sales experience an asset Retail loss prevention and/or hospitality and tourism experience is an asset Understanding and familiarity with retail processes, selling /up selling an asset Bilingual (English/French) an asset Working Conditions High stress, fast paced environmentAbility to stand or walk for long periods of the day.Interacts with employees, management and the public at large.Flexible to work rotating shifts, which includes but is not limited to evenings, weekends, holidays and overtime as required.Light to infrequently moderate physical effort. Requires handling of light and moderate weight objects including CN Tower merchandise/inventory, office equipment and other office supplies.Compensation & Benefits Rate of Pay: $17.60 Benefits: Employee Family Assistance Program, Complimentary CN Tower tickets after 3 months, Food and Retail discounts, Uniform provided and laundered COMPANY OVERVIEW: Located in the heart of the Entertainment District, the CN Tower is a quintessential Canadian experience, welcoming over 1.8 million visitors each year, and we pride ourselves in our dynamic and diverse culture. With our commitment to service excellence at every guest interaction, CN Tower employees help to create an experience that is truly unique to the City of Toronto. Canada Lands Company CLC Limited is an equal opportunity employer that is committed to inclusive, barrier-free recruitment and selection processes. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, Canada Lands Company is proud to provide employment accommodation during the recruitment, selection and/or assessment processes. Should you require an accommodation, please inform us as soon as possible and we will work with you to meet your accessibility needs.

Provide superior guest service through sales assistance and information regarding CN Tower products. Responsible for operating the POS system, maintaining cash accuracy, and merchandising retail store products.

Retail sales, loss prevention, or hospitality experience is considered an asset. Candidates should be bilingual in English and French and capable of working flexible rotating shifts in a fast-paced environment.

• Employee Family Assistance Program • Complimentary CN Tower Tickets • Food Discounts • Retail Discounts • Uniform Provided And Laundered

Identified from the job description. Confirm important requirements above.

• Point Of Sale Operation
• Cash Handling
• Upselling
• Cross Selling
• Merchandising
• Loss Prevention
• Customer Service
• Communication Skills
• Product Knowledge
• Bilingualism

Minimum experience

0+ years