IT Project Manager (Canada) - North American Service Delivery Group
The Project Manager is responsible for the end-to-end delivery of identification system solutions for government customers, ensuring projects remain on-scope, on-time, and on-budget. Key duties include managing project finances, schedules, risks, and stakeholder communications while coordinating team performance.
- Hybrid
- Ottawa, ON
- Posted Aug 28, 2026
- 1 position
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Job summary
Company Description Canadian Bank Note Company (CBN) is a trusted leader in secure technology solutions for governments and businesses worldwide. The company operates across various business domains, including currency production, border security, civil identity, driver identification and vehicle information, excise control, lottery and charitable gaming. Our 7 Core Principles shape and guide our corporate behaviours and underpin the sense of community you will experience at CBN. We pride ourselves on fostering a supportive and collaborative work environment, where employees are valued for their contributions and encouraged to grow professionally. At CBN we seek long-term relationships with our employees and recognize and reward them with a competitive total compensation package that includes: An industry-leading defined contribution pension plan with company matching contributions (up to 5%) and payment of service fees; Best-in-class health, medical, and life insurance benefits; Access to virtual and telehealth services and apps; and Very progressive fertility, adoption, and surrogacy benefits to support all definitions of family. Job Description Internal Job Title: Project Manager Job Type: Permanent, Full-Time Job Location: 18 Auriga Dr. Ottawa, ON Work Model: Hybrid Job Status: Existing Vacancy Position Summary As a Project Manager in our North American Service Delivery group, you will be responsible for ensuring the in-scope, on-time, and on-budget delivery of suite of identification system solutions for our Federal and Provincial/Territorial government customers in Canada. Responsibilities Project Initiation Defining Scope: Work with stakeholders to define the project scope, objectives, and deliverables. Resource Allocation: Determine the resources (time, money, personnel) needed for the project and allocate them accordingly. Timeline Creation: Develop a detailed project timeline, including milestones and deadlines. Original Budget Creation: Set-up the original budget for the project for each labour and expense category. Budget Management Cost Forecasting: Forecast the costs for each labour and expense category as the project unfolds. Budget Tracking: Monitor the project’s financial performance, ensuring that spending stays within the approved budget. Financial Reporting: Prepare financial reports to keep stakeholders informed about the project’s budget status. Schedule Management Baseline Schedule Creation: Create the Baseline schedule for the project aligned with the initial budget Schedule Tracking: Maintain and update the schedule by updating the actual and planned start and end dates of each activity, with a focus to ensure timely delivery Milestone reporting: Report schedule progress, based on milestones relative to the baseline. Stakeholder Communication Regular Updates: Provide regular updates to stakeholders through meetings, emails, and reports. Feedback Incorporation: Gather feedback from stakeholders and incorporate it into the project plan as needed. Conflict Resolution: Address any conflicts or issues that arise among stakeholders to keep the project on track. Risk Management Risk Identification: Identify potential risks that could impact the project’s success. Risk Mitigation: Develop strategies to mitigate identified risks, such as contingency plans. Risk Monitoring: Continuously monitor risks throughout the project and adjust plans as necessary. Team Coordination Task Delegation: Assign tasks to team members based on their skills and expertise. Performance Monitoring: Monitor the performance of team members to ensure tasks are completed on time and to the required standard. Team Support: Provide support and guidance to team members, helping to resolve any issues that arise. Progress Reporting Data Collection: Collect data on project performance, such as task completion rates and quality metrics. Analysis: Analyze the data to identify trends and areas for improvement. Reporting: Prepare detailed reports on project progress and present them to stakeholders. Various other duties and responsibilities. Qualifications Mandatory Requirements Legally eligible to work in Canada Fluent in English (speak, read, write) Able to obtain (in a timely manner) and maintain Government of Canada Secret (Level II) security clearance Ability to travel approx. 4-12 weeks/year Minimum Qualifications Bachelor’s degree in Computer Science/Information Technology (or similar) or Business or an equivalent combination of relevant education and years of work experience Knowledge of the following: IT systems (infrastructure/applications and supporting technologies, methodologies, etc.) Project panning, scheduling and resource allocation Risk management and mitigation Budgeting and financial managementProficiency MS O365, Project, Jira Proficiency in Microsoft O365, Project, Jira 8+ years of experience managing complex, large scale IT projects Critical thinking skills Interpersonal skills Adaptability Preferred Qualifications PMP, PRINCE2, Agile Certified Practitioner (ACP), Certified Scrum Master, ITIL, certifications Experience managing IT project in both the private and public sectors Business acumen Additional Information Employment Equity Statement Canadian Bank Note Company (CBN) is committed to fostering a diverse and inclusive workplace where all employees are treated with dignity and respect. We are proud to be an equal opportunity employer and do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other legally protected status. We provide equal employment opportunities to all individuals, including women, Indigenous Peoples, persons with disabilities, visible minorities, and members of the 2SLGBTQ+ community. Our commitment to equity extends to all aspects of employment, including recruitment, hiring, promotion, compensation, benefits, training, and development. As part of our commitment to providing an inclusive, barrier free selection process, we ask that if you are contacted regarding the competition for this position, you advise the interview coordinator or any accommodation measures you may require. At CBN, we value the unique perspectives and experiences that each employee brings to our organization, and we are committed to maintaining a workplace that reflects the diverse communities we serve. We believe that diversity and inclusion drive innovation and success, and we strive to create an environment where every employee can thrive and contribute to our collective goals. Compensation: CAD 90000 - CAD 120000 - yearly
What you’ll do
The Project Manager is responsible for the end-to-end delivery of identification system solutions for government customers, ensuring projects remain on-scope, on-time, and on-budget. Key duties include managing project finances, schedules, risks, and stakeholder communications while coordinating team performance.
Requirements
Candidates must have a bachelor's degree in a relevant field and at least 8 years of experience managing complex, large-scale IT projects. Applicants must be legally eligible to work in Canada and capable of obtaining a Government of Canada Secret (Level II) security clearance.
Benefits
• Defined contribution pension plan • Health insurance • Medical insurance • Life insurance • Virtual and telehealth services • Fertility benefits • Adoption benefits • Surrogacy benefits
Listed skills
- adaptabilityPreferred
- Financial ReportingPreferred
- Data analysisPreferred
- JiraPreferred
- Risk ManagementPreferred
- Critical ThinkingPreferred
- Performance MonitoringPreferred
- Conflict ResolutionPreferred
Other relevant skills
Identified from the job description. Confirm important requirements above.
- IT project management
- Budget management
- Risk management
- Stakeholder communication
- Schedule management
- Resource allocation
- Financial reporting
- Conflict resolution
- Task delegation
- Performance monitoring
- Data analysis
- Microsoft O365
- Microsoft Project
- Jira
- Critical thinking
- Adaptability
- Employment Equity
- Budget Management
- Workplace Inclusivity
- Stakeholder Communications
- Project Scoping
- Technology Solutions
- Risk Mitigation
- Project Performance
- Budgeting
- JIRA
- Business Acumen
- Management
- PMI Agile Certified Practitioner
- Computer Science
- Information Technology
- Conflict Resolution
- Contingency Planning
- Training And Development
- Critical Thinking
- Data Collection
- Project Planning
- English Language
- Financial Statements
- Forecasting
- Leadership
- Innovation
- Interpersonal Communications
- ITIL Certifications
- Risk Management
- Project Management
- Milestones (Project Management)
- Project Management Professional Certification
- PRINCE2 (PRojects IN Controlled Environments 2)
- Project Initiation Documentation
Job areas
- Technology
- Management & Leadership
- Government & Public Sector
- Software
- Service Delivery Project Manager
- IT Project Manager (General)
- Information and Communications Technology Service Managers
- Information Technology Project Managers
- Computer Occupations, All Other
Additional details
- Minimum education
- Bachelor’s degree
- Minimum experience
- 10+ years
- Posting language
- English
- Working hours
- 40 hours per week
