Treatment Coordinator (Part time) – Davis Orthodontics Oakville

Job summary

Serve as a first point of contact for patients, gather inquiry information, explain treatment and payment options, and coordinate insurance, payments, and documentation. Conduct follow-ups and appointment rebooking, prepare letters and obtain signatures, and provide front desk and other administrative support.

Job details

Share This Job Treatment Coordinator (Part time) - Davis Orthodontics Oakville Company: Davis Orthodontics Location: Oakville, ON Type: Part-time Description Join a Fun, Fast-Paced Team in the World of Orthodontics! Are you someone who thrives in a people-focused environment, enjoys creating memorable experiences for others, and has a knack for sales? Davis Orthodontics is growing, and we're looking for a motivated, outgoing individual to join our dynamic team! About Us Davis Orthodontics is a well-established, patient-centered orthodontic practice with multiple locations across the GTA. We’re known for our commitment to excellence, warm and welcoming environment, and our passionate team that goes above and beyond for every patient. With a reputation for clinical excellence and personalized care, our team is focused on delivering healthy, confident smiles while building lasting relationships with our patients and their families. We are looking for someone who’s not only great with people but also has strong communication and sales skills. This is an exciting opportunity for someone who wants to grow their career in the healthcare field while making a meaningful impact on patients' lives. What You’ll Be Doing Act as the first point of contact for new and existing patients—whether by phone, email, or in person Collect key information from new patient inquiries and guide them through the next steps Present treatment and financial options to patients with confidence and clarity Review contracts and payment plans with new patients and their families Coordinate insurance information and respond to coverage inquiries Handle payments and ensure all documentation is accurate and complete Conduct follow-up calls and assist with re-booking appointments Prepare letters for doctors and collect required signatures Support the front desk team as needed Other administrative or patient care duties as required What We’re Looking For Dental Administration experience Excellent communication and interpersonal skills—you love talking to people and making them feel at ease A natural flair for customer service and building relationships Sales experience is preferred—you’re confident presenting options and helping people make informed decisions Ability to stay organized and handle multiple tasks in a busy environment Positive, can-do attitude and a collaborative mindset Work Schedule Extensive Training Work schedule: Part-Time (Wednesday and Friday) Great Hours | Competitive Pay | Amazing Team Culture Davis Orthodontics is an equal-opportunity employer. We are committed to inclusive, barrier-free recruitment and selection processes and work environments. If you are contacted for a job opportunity, please inform us of any accommodations needed to ensure you have access to a fair and equitable process. Any information received relating to accommodation will be addressed confidentially. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

What you’ll do

Serve as a first point of contact for patients, gather inquiry information, explain treatment and payment options, and coordinate insurance, payments, and documentation. Conduct follow-ups and appointment rebooking, prepare letters and obtain signatures, and provide front desk and other administrative support.

Requirements

Dental administration experience and strong communication, interpersonal, and customer service skills are required. Sales experience is preferred, along with organization, the ability to manage multiple tasks, a positive attitude, and a collaborative approach.

Listed skills

• Communication · Preferred
• interpersonal skills · Preferred
• Customer service · Preferred
• Relationship Building · Preferred
• Sales · Preferred
• Organization · Preferred
• Multitasking · Preferred
• Payment Processing · Preferred
• Appointment Scheduling · Preferred
• Administrative Support · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Dental Administration
• Communication
• Interpersonal Skills
• Customer Service
• Relationship Building
• Sales
• Organization
• Multitasking
• Patient Coordination
• Treatment and Financial Option Presentation
• Insurance Coordination
• Payment Processing
• Appointment Scheduling
• Administrative Support
• Documentation Accuracy
• Follow-Up

Job areas

• Healthcare
• Customer Service & Support
• Sales
• Administrative

More jobs from Canadian Dental Services Corporation