Night Cleaner/Security - Lake Louise

Job summary

The Night Auditor/Cleaner is responsible for maintaining a safe and quiet environment while managing front desk operations and guest check-ins. Additionally, the role involves performing cleaning duties in public areas and the café to ensure a hygienic space for guests.

Job details

HI Lake Louise We offer more than just a job, we offer an experience and memories that will last a lifetime! Aside from the subsidized housing (including FREE Wi-Fi), tons of fun activities, a relaxed working environment, we also offer a free HI membership and access to tons of activities and rental equipment! Did we mention the free stays at the HI Hostels and ACC huts? Whether it’s the beautiful scenery or the magic of the Lake itself, the mountains are calling. Come experience this chapter with us. What's in it for you * The best value on staff accommodation: $7.00 for a shared room or $12.00 for a private room * Have fun with a tight-knit group of colleagues on and off shift * All units are fully furnished * Free HI Memberships * Free stay at other HI properties and ACC huts * Use of sauna and pool table, ping pong table at the hostel * Free Wi-Fi * 40% off in Bill Peyto’s Café * Free FAM trips (if applicable) * Commission (if applicable) * Gratuities (if applicable) * A laid-back, casual work environment that is a lot less stuffy than working in a hotel. * Employee & Family Assistance Program What you will be doing as Night Auditor/Cleaner You will be responsible for ensuring a safe, quiet, and respectable night environment at the hostel in accordance with our policies, procedures, and mission statement. The Night Auditor/Cleaner plays a key role in ensuring guests have a comfortable stay by providing excellent customer service and assisting with their needs in a professional and courteous manner. This position includes front desk responsibilities such as greeting guests, checking them in and out, handling cash transactions, performing the night audit, and responding to inquiries in person and over the phone. Additionally, you will be responsible for cleaning public areas, assisting the housekeeping team, and maintaining cleanliness in our café to ensure a welcoming and hygienic environment for guests. What we look for * The ability to work independently with minimal supervision, and as a team member. * Excellent communication skills. * Prior cash management and customer service experience. * Comfortable working by yourself, and be available to work during the nighttime hours. Join our community If everything you read above got you excited, you'll be a great fit for our team. Whether you're on a working holiday and this will be a short stop on a longer trip, or you're looking to stay connected to the hostel lifestyle by working among travellers, this is the kind of place for you. Our team is made up of people from all over the world who are bound by our shared desire to discover new places. You recognize that what draws you to Lake Louise is what draws our guests here, and you're committed to working with a team of like-minded people to share the best of Lake Louise and the accessibility of travel with the world. Whether this is just a short stop on your backpacking journey, or you are looking to join a community of folks committed to travel, there is a spot for you at HI where you can belong. Check out what it's like to live and work here: www.hihostels.ca/workinlakelouise Background Checks As part of our standard hiring procedure, successful candidates will be subject to comprehensive background checks. These checks may include employment verification, reference checks, educational qualifications verification, and criminal record checks where applicable. About HI We love travelling. To us, travel isn’t just about going places, it’s also about meeting people, discovering cultures, eating new food and most of all, learning how people do things differently than we do back home. We believe that through hostelling, we become more conscious about the world around us; and we can even make the world a better place. Our mission is to build a community of conscious travellers who share a greater understanding of people, places and cultures through our network of hostels and people.

What you’ll do

The Night Auditor/Cleaner is responsible for maintaining a safe and quiet environment while managing front desk operations and guest check-ins. Additionally, the role involves performing cleaning duties in public areas and the café to ensure a hygienic space for guests.

Requirements

Candidates must be comfortable working independently during nighttime hours and possess prior experience in cash management and customer service. Excellent communication skills and the ability to work effectively as part of a team are also required.

Benefits

• Subsidized housing • Free Wi-Fi • Free HI membership • Free stays at HI hostels and ACC huts • 40% discount at Bill Peyto’s Café • Free FAM trips • Employee & Family Assistance Program • Access to sauna, pool table, and ping pong table

Listed skills

• safety monitoring · Preferred
• Front Desk Operations · Preferred
• Customer service · Preferred
• Teamwork · Preferred
• Cleaning · Preferred
• Communication Skills · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Customer service
• Cash management
• Cleaning
• Communication skills
• Night auditing
• Front desk operations
• Independent work
• Teamwork
• Safety monitoring
• Cash Handling
• Auditing
• Cash Management
• Housekeeping
• Cleanliness
• Customer Service
• Communication
• Subsidized Housing
• Greeting Customers

Job areas

• Hospitality
• Customer Service & Support
• Security & Safety
• Administrative
• Night Cleaner
• Janitor / Cleaner
• Building Caretakers
• Janitors and Cleaners, Except Maids and Housekeeping Cleaners