Gestionnaire de dossiers d’immigration . Immigration Case Manager

Job summary

Prepare immigration files from start to completion, review documents for accuracy and relevance, and serve as the primary contact for clients. Answer incoming calls to book consultations, update clients on application progress, and help resolve their concerns.

Job details

Le Conseil d’Immigration Canadien, l'un des cabinets en Immigration les plus anciens et les plus réputés au Canada, est présentement à la recherche de candidats pour le poste: Gérant(e) de dossier en Immigration. Les candidats intéressés doivent: Avoir un minimum de 1 à 2 ans d'expérience dans le domaine de l'immigration; Avoir une bonne connaissance des demandes d’immigration suivantes : programmes des travailleurs qualifiés du Québec, Programme d’Entrée Express, visa visiteur, permis d’études, et les demandes de permis de travail, demandes humanitaire, refugee, et ERAR. Être parfaitement bilingue à l’écrit et à l’oral ; Être capable de donner des conseils en matière d'immigration lorsque cela s'avère nécessaire ; Posséder un diplôme universitaire ; Avoir des compétences téléphoniques solides ; Description de l'emploi: Les candidats seront responsables de: Répondre aux appels entrants dans le but de céduler des consultations avec le spécialiste en immigration ; Préparer des dossiers d'immigration au complet du début jusqu'à la fin; Examiner tous les documents recueillis afin de vérifier l'exactitude et la pertinence; Être le point de contact principal avec les clients; Faire des suivis avec les clients sur l'état d'avancement de leur demande et aider à fournir des solutions à leurs différents problèmes. The Canadian Immigration Council, one of Canada’s oldest and most reputable immigration consulting firms, is currently seeking individuals for the position of Immigration Case Manager. Interested Candidates MUST: Have a minimum of 1-2 years experience in the field of immigration; Be knowledgeable in the area of Quebec Skilled worker program, Express Entry, visitor, student, and work permit applications, Humanitarian, Refugee and PRRA. Be perfectly bilingual written and oral; Be able to do immigration consultations as needed; Possess a university diploma; Have strong telephone skills. Job Description: Candidates will be responsible for: Answering incoming phone call inquires with the goal of booking consultations with the immigration specialist. Preparing immigration files from beginning until completion; Reviewing all collected documents for accuracy and consistency; Serve as primary point-of-contact with the clients; Update clients on the progress of their application and assist in providing solutions to their problems;

What you’ll do

Prepare immigration files from start to completion, review documents for accuracy and relevance, and serve as the primary contact for clients. Answer incoming calls to book consultations, update clients on application progress, and help resolve their concerns.

Requirements

Applicants must have 1–2 years of immigration experience and knowledge of the listed immigration programs and application types. A university degree, strong telephone skills, written and spoken bilingual proficiency, and the ability to provide immigration consultations when needed are required.

Listed skills

• Organization · Preferred
• Attention to detail · Preferred
• Accuracy · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Immigration Case Management
• Quebec Skilled Worker Program
• Express Entry
• Visitor Visa Applications
• Study Permit Applications
• Work Permit Applications
• Humanitarian Applications
• Refugee Applications
• Pre-Removal Risk Assessment (PRRA)
• Immigration Consultations
• Document Review
• Client Communication
• Telephone Skills
• Bilingual Written and Oral Communication

Job areas

• Legal
• Customer Service & Support
• Administrative