Manager, Leadership Development & Talent Systems

POSITION SUMMARY The Manager, Leadership Development and Talent Systems, is responsible for leading initiatives that enhance employee and leadership development, in alignment with the company's culture, values and strategic goals. This role is responsible for managing the day-to-day delivery of leadership development programs, creating content for leadership programming, and overseeing the implementation or upgrades of our talent systems, including our LMS and HRIS. Reporting to the Director, Total Rewards, this role provides hands-on leadership to the Learning and Development and HRIS teams and partners with senior leaders and learning teams to build a robust leadership pipeline, support succession planning, and foster a high-performance culture. WHAT YOU'LL DO Leadership Development and Change Management * Build, design and deliver leadership development initiatives and programs. This will encompass culture building based on company values, effective communication around performance management, employee engagement, employee feedback mechanisms, and soft skills. * Assess current leadership capabilities, identify organizational development needs and build programs accordingly, including team building and change management. * Assist in the development of career growth programs, mentorship and development opportunities for all levels of employees. * Work collaboratively with multiple business partners, senior HR leadership, and external providers on the development programs and content * Develop and deliver training programs, workshops, and seminars in areas such as leadership, communication, team building, and employee engagement. * Facilitate leadership assessments, 360-degree feedback processes, and development planning. * Evaluate the effectiveness of training programs through surveys, assessments, and performance metrics, and make adjustments as necessary. * Support leadership in communicating key organizational messages, ensuring alignment with the company's values and culture. Learning and Development * Assess organizational needs and design, where required, comprehensive learning and development programs to address skills gaps and enhance employee performance. * Partner with department heads and subject matter experts to create customized training solutions that meet specific business needs. * Oversee the development of e-learning platforms and blended learning strategies to ensure accessible and effective training delivery. * Develop and manage internal communications strategies to ensure consistent, clear, and timely communication across the organization. Talent Systems * Manage day-to-day administration of LMS and HRIS platforms and modules. * Evaluate emerging HR technologies and recommend system enhancements. * Oversee and assist with the implementation of new systems or system upgrades for the learning and development team, as well as the HRIS * Current systems include SumTotal, Storyline, UKG, and Power BI. * Work collaboratively with multiple partners, senior HR leadership, project managers, IT and external vendors. * Other duties as required. WHAT YOU'LL BRING * Degree in Human Resources, Industrial Relations, Business Administration, or a related field, with demonstrated experience leading and coordinating. * Minimum 5 years' experience in Human Resources/Learning and Development in a leadership role. * Ability to obtain and retain an Airport Restricted Area Pass in accordance with the Airport Restricted Area Access Clearance Program regulated by Transport Canada. * Leadership development courses, system implementations (HRIS, LMS), and CHRP preferred. * Excellent analytical and problem-solving abilities, with a keen attention to detail. * Ability to maintain confidentiality and handle sensitive information with discretion and professionalism. * Demonstrated leadership and coaching skills. * Strong interpersonal and communication skills with a customer-service mindset. * Experience working collaboratively in a diverse and dynamic organizational environment. * Strong project management skills. * Strong knowledge of training methodologies and best practices in adult learning. * Travel required. * Proficient in Microsoft Office applications. TOTAL REWARDS & EMPLOYEE BENEFITS * Three weeks of paid vacation * 112 hours of paid personal leave annually * Comprehensive health, dental, and life insurance coverage * Short-term and long-term disability benefits * Retirement Savings Plan and Employee Share Purchase Program * Travel privileges with Canadian North and over 100 partner airlines * Cargo shipping privileges * Career growth and advancement opportunities within a respected Canadian airline ACCOMMODATION DURING THE RECRUITMENT PROCESS Canadian North is committed to creating an inclusive and accessible workplace. Accommodation is available upon request at all stages of the recruitment and onboarding process. If you require accommodation, please email [email protected] [[email protected]] and we will work with you to meet your needs. Closing date: August 30, 2026

The manager will lead leadership development initiatives, design training programs, and oversee the administration of talent systems like LMS and HRIS. They will partner with senior leadership to build a robust leadership pipeline and foster a high-performance culture across the organization.

Candidates must have at least 5 years of experience in Human Resources or Learning and Development in a leadership role. A degree in Human Resources, Business Administration, or a related field is required, along with the ability to obtain an Airport Restricted Area Pass.

• Paid vacation • Paid personal leave • Health insurance • Dental insurance • Life insurance • Short-term disability benefits • Long-term disability benefits • Retirement savings plan • Employee share purchase program • Travel privileges • Cargo shipping privileges

• Problem solvingPreferred
• CommunicationPreferred
• Microsoft OfficePreferred
• Project managementPreferred

Identified from the job description. Confirm important requirements above.

• Leadership development
• Change management
• HRIS administration
• LMS management
• Performance management
• Employee engagement
• Succession planning
• Training design
• Project management
• Analytical skills
• Problem-solving
• Coaching
• Communication
• Adult learning methodologies
• Microsoft Office
• 360-Degree Feedback
• SumTotal Systems
• Business Metrics
• Training Delivery
• Blended Learning
• Internal Communication Strategy
• Professionalism
• Talent Recruitment
• Learning and Development Programs and Policies
• Effective Communication
• Master Planning
• Life Coaching
• Adult Education
• Business Administration
• Certified Human Resources Professional
• Change Management
• Customer Service
• Confidentiality
• Content Creation
• Learning Management Systems
• Human Resources Information System (HRIS)
• Employee Engagement
• Employee Performance Management
• Performance Management
• Industrial Relations
• Leadership
• Problem Solving
• Leadership Development
• Learning Platforms
• Project Management
• Mentorship
• Employee Onboarding
• Organizational Development
• Performance Metric
• Power BI

• Human Resources
• Management & Leadership
• Transportation
• Leadership Development Manager
• Talent Management Specialist
• Personnel and Careers Professionals
• Human Resources Specialists

Minimum education

Bachelor’s degree

Minimum experience

5+ years

Posting language

English

Working hours

40 hours per week