Specialist, Strategic Reporting – Planning and Business Management

Job summary

Develop and implement strategic reporting, accountability, and impact measurement approaches for Humanitarian Services, including monitoring metrics and reporting on commitments. Support planning and process improvement, coordinate stakeholders, share reporting insights and best practices, and contribute to internal communications.

Job details

Title: Specialist, Strategic Reporting – Planning and Business Management Employee Working Location: Partially Virtual / Hybrid (Canada) Employment Status: Permanent Full-time The Canadian Red Cross (CRC) – an inspirational not for profit organization, helps people and communities in Canada and around the world in times of need and supports them in strengthening their resilience. As a Canada’s Best Employers 2026, we are committed to having an accessible, diverse, inclusive, and barrier-free work environment. In this role, you will: Support in developing and implementation of strategic and accountability reporting portfolios for Humanitarian Services, including base monitoring metrics/KPIs. Ensure strategic reporting elements and accountability mechanisms are embedded in Humanitarian Services projects and emergency response plans. Increase transparency with CRC partners through consistent and timely reporting against CRC strategic commitments. Support operational and program planning through the assessment and analysis of needs and define processes to improve efficiency and effectiveness in reporting mechanisms. Contribute to the development and implementation of impact measurement strategies/frameworks. Provide insight on industry best practices within the humanitarian sector for impact reporting solutions, including data automation and analysis. Support internal communications for Humanitarian Services. Ensure adherence to established processes and procedures, proactively identifying opportunities for enhancement and escalating systemic challenges as needed. Ensure coordination between different stakeholders and support planning and execution of service approach, methodology and processes. Share specialized knowledge and provide practical support to colleagues to strengthen collective understanding and effective delivery of outputs. What we are looking for: A minimum of a minimum of 4-7 years of experience and a 3-year college diploma or university degree and/or an equivalent combination of education and experience in planning, monitoring, evaluation and reporting. Information and data management skills, including information collection, monitoring and tracking tools, running database queries Skills and experience in business analysis and business process mapping Experience working with stakeholders to define and implement Key Performance Indicators (KPI), outputs and outcomes. Experience in developing tools and processes, providing technical support and quality assurance, and facilitating learning. Strong communication and writing skills; including grammar, editing and formatting documents Proficient in Microsoft software applications, including: Excel, PowerPoint, Word, SharePoint, and Forms Fluency in English is required; French is an asset. Working Conditions: Duties are conducted virtually and in person, and position can be located anywhere in Canada; however travel to other regions in Canada or abroad may be required. The job may require working non-traditional hours and the performance of on-call duty during major disasters. Will be required to work extended hours during peak periods on short notice. Work requires the ability to work to multiple, conflicting deadlines. Work requires interactions with clients who may be agitated, or are experiencing stressful situations. The majority of the work is performed in an environment which is mostly clean and comfortable; field assignments can involve working in environments that are unstable and with unpredictable access to basic services. Eligibility to work in Canada. At this time, we welcome applications from candidates eligible to work in Canada. If you are not a citizen or permanent resident of Canada, we encourage you to carefully review your visa to find out whether you are eligible to work in the job you are considering applying for. Refer to our FAQ for more information. If you are selected for this role, you will be required to complete a successful pre-employment screening process which includes a satisfactory Enhanced Police Information Check (E-PIC).

What you’ll do

Develop and implement strategic reporting, accountability, and impact measurement approaches for Humanitarian Services, including monitoring metrics and reporting on commitments. Support planning and process improvement, coordinate stakeholders, share reporting insights and best practices, and contribute to internal communications.

Requirements

Requires 4–7 years of relevant experience and a three-year college diploma, university degree, or equivalent combination of education and experience in planning, monitoring, evaluation, and reporting. Candidates should have data and business analysis skills, experience defining KPIs and developing reporting tools and processes, strong communication skills, and proficiency with Microsoft applications; English fluency is required and French is an asset.

Listed skills

• Planning · Preferred
• data management · Preferred
• Business analysis · Preferred
• Data analysis · Preferred
• Quality assurance · Preferred
• Technical Support · Preferred
• Communication · Preferred
• Microsoft Office · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Strategic Reporting
• Planning
• Monitoring and Evaluation
• Data Management
• Database Queries
• Business Analysis
• Business Process Mapping
• KPI Development
• Impact Measurement
• Data Analysis
• Data Automation
• Stakeholder Coordination
• Quality Assurance
• Technical Support
• Communication
• Microsoft Office

Job areas

• Data & Analytics
• Management & Leadership
• Social Services
• Administrative

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