Inside sales and admin help for Automotive Auction

Job summary

Handle inbound and outbound calls and email inquiries, support clients with auction registration and bidding, generate and qualify leads, and maintain accurate customer records. Provide updates on vehicle listings, auction schedules, and sale outcomes while completing administrative tasks, coordinating inspections, and assisting with auction-day logistics.

Job details

Company Description Canadian Remarketing Group (CRG) is a family-owned leader in online auto auction sales, serving Western Canada since 1999. The company combines proprietary auction and inspection software with physical auction facilities and a network of professional inspectors to deliver a streamlined buying and selling experience. With four generations of experience in the auction industry, CRG emphasizes customer service, transparency, and consistency in every transaction. Its proven technology and sales process support multiple weekly auctions, quarterly national heavy-duty sales, and the processing of thousands of vehicles annually. CRG remains committed to innovation while maintaining strong local roots and long-standing client relationships. Role Description This full-time, on-site Inside Sales and Administrative Support role is based in Calgary, AB. The role includes handling inbound and outbound calls, responding to email inquiries, and supporting clients through the auction registration and bidding process. Responsibilities involve generating and qualifying leads, maintaining accurate customer records, and providing timely updates on vehicle listings, auction schedules, and sale outcomes. The position also includes administrative tasks such as data entry, documentation, coordinating inspections, and assisting with auction day logistics. Team members collaborate closely with sales, operations, and inspection staff to ensure a smooth, customer-focused auction experience. Qualifications Strong Inside Sales and Lead Generation skills, with the ability to identify opportunities and follow up effectively. Customer Service and Customer Satisfaction focus, demonstrating a professional, solution-oriented approach to client needs. Clear and confident Communication skills, both verbal and written, suitable for phone, email, and in-person interactions. Comfort working in a fast-paced automotive or auction environment, with solid organizational and multitasking abilities. Proficiency with basic office software, CRM systems, and data entry; familiarity with online auction platforms is an asset. Ability to work on-site in Calgary, AB, including occasional flexibility around auction days and peak periods. Previous experience in sales, customer support, or administrative roles; automotive industry experience is considered an advantage. High level of reliability and attention to detail; capable of working both independently and as part of a collaborative team. An understanding of automotive related issues. Understanding mechanical fitness of a vehicle and how it impacts values. a valid drivers license

What you’ll do

Handle inbound and outbound calls and email inquiries, support clients with auction registration and bidding, generate and qualify leads, and maintain accurate customer records. Provide updates on vehicle listings, auction schedules, and sale outcomes while completing administrative tasks, coordinating inspections, and assisting with auction-day logistics.

Requirements

Candidates should have sales, customer support, or administrative experience, strong communication and organizational skills, and proficiency with office software, CRM systems, and data entry. Automotive knowledge, an understanding of vehicle mechanical fitness and its effect on value, a valid driver's license, reliability, and attention to detail are also required or advantageous.

Listed skills

• Customer service · Preferred
• written communication · Preferred
• Organization · Preferred
• Reliability · Preferred
• Attention to detail · Preferred
• Multitasking · Preferred
• CRM Systems · Preferred
• Data entry · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Inside Sales
• Lead Generation
• Customer Service
• Customer Satisfaction
• Verbal Communication
• Written Communication
• Organization
• Multitasking
• CRM Systems
• Data Entry
• Automotive Knowledge
• Vehicle Mechanical Assessment
• Attention to Detail
• Reliability
• Client Follow-Up
• Auction Administration

Job areas

• Sales
• Customer Service & Support
• Administrative
• Transportation