HR Business Partner Consultant, Corporate Retail Stores

Job summary

Provide frontline employee relations support to corporate retail employees and managers, including counseling, workplace inquiries, mediation, and conflict de-escalation. Advise store and district leaders on employee issues, performance management, corrective action, terminations, and non-medical accommodations, while helping them assess the outcomes of people-related decisions.

Job details

The Consultant, HR Business Partner provides frontline employee relations support for our high-volume Corporate Retail Store population. The focus of this role is to deliver employee and manager support by providing counsel in service of HR related inquiries, leading workplace inquires resulting from employee and manager concerns, and partnering with various stakeholders to deliver outcomes in a consistent, effective, and inclusive manner. Provide swift and effective mediation for employees and leaders experiencing workplace conflict to achieve resolution and support de-escalation Provide coaching, consultation and support to District Managers and Store Managers on individual employee issues, corrective action, performance management and terminations. Review and partner with employees and managers to deliver outcomes for non-medical accommodation requests in support of employee well-being Leverage extensive knowledge of HR disciplines (including employee relations, performance management, disability/leave management, etc.) to provide specialized support beyond the capabilities of employee and manager self-service systems Identify and suggest options for the business and coach the business leaders to understand their actions and potential outcomes of people- related decisions What you bring Post secondary education in Business Administration, Human Resources, or a related field Minimum 5 years of experience in a Human Resources role with a focus on employee relations, preferably within a high-volume or retail environment Strong knowledge of HR principles, practices, and employment legislation Skilled in building and maintaining strong relationships with business partners, effectively driving decision-making without direct authority. Capable of working seamlessly and inclusively across multiple diverse employee populations Demonstrated ability to use sound judgement in order to analyze a situation, and take well-informed and decisive action Excellent communication, interpersonal, and conflict resolution skills Experience conducting workplace investigation and inquiry is an asset Proficiency in Microsoft Office Suite and HRMS/HCM systems; Experience with Workday is an asset The target salary range is between $80,000.00 and $85,000.00 CAD Annual. Salary decisions are also dependent on other factors such as your experience, job-related knowledge, skills and competencies, market location, industry benchmarks, internal equity and other role-specific requirements. This posting represents an existing vacancy within our organization. We may use artificial intelligence tools as part of our recruitment process to assist in the initial screening of resumes. All hiring decisions, including candidate evaluation, selection, and disposition, are made by human recruiters. About Us Canadian Tire Corporation, Limited (“CTC”) is one of Canada’s most admired and trusted companies. With more than 90 Owned Brands, over 1,600 retail locations, financial services, exemplary e-commerce capabilities, and exciting market-leading merchandising strategies. We dream big and work as one to innovate with purpose for our customers at every level of our business, investing in new technologies and products, and doubling down on top talent to drive the company forward. We offer competitive salaries and wages to CTC employees, as well as store discounts, supported learning through our Triangle Learning Academy, Canadian Tire Profit Sharing, and retirement and savings programs for eligible employees. As part of our enhanced flex benefits program, we offer mental health benefits in the amount of $5,000 per year for benefits-eligible employees and their families, including total well-being, and mental health tools and resources for all employees. Join us in helping to make life in Canada better through living and working our Core Values: we are innovators and entrepreneurs at our core, outcomes drive us, inclusion is a must, we are stronger together and we take personal responsibility. It is an especially exciting time to join CTC and its family of companies where career opportunities are wide-ranging! Join us, where there's a place for you here. Our Commitment to Diversity, Inclusion and Belonging We are committed to fostering an environment where belonging thrives, and diversity, inclusion and equity are infused into everything we do. We believe in building an organizational culture where people are consistently treated with dignity while respecting individual religion, nationality, gender, race, age, perceived ability, spoken language, sexual orientation, and identification. We are united in our purpose of being here to help make life in Canada better. Accommodations We stand firm in our Core Value that inclusion is a must. We welcome and encourage candidates from equity-seeking groups such as people who identify as racialized, Indigenous, 2SLGBTQIA+, women, people with disabilities, and beyond. Should you require any accommodation in applying for this role, or throughout the interview process, please make them known when contacted and we will work with you to help meet your needs.

What you’ll do

Provide frontline employee relations support to corporate retail employees and managers, including counseling, workplace inquiries, mediation, and conflict de-escalation. Advise store and district leaders on employee issues, performance management, corrective action, terminations, and non-medical accommodations, while helping them assess the outcomes of people-related decisions.

Requirements

Requires post-secondary education in business administration, human resources, or a related field, and at least five years of HR experience focused on employee relations, preferably in a high-volume or retail environment. Candidates should have strong HR and employment-law knowledge, sound judgment, communication and conflict-resolution skills, and proficiency with Microsoft Office and HRMS/HCM systems; investigation experience and Workday knowledge are assets.

Benefits

• Store Discounts
• Supported Learning
• Profit Sharing
• Retirement and Savings Programs
• Mental Health Benefits

Listed skills

• Conflict Resolution · Preferred
• Relationship Building · Preferred
• Decision Making · Preferred
• Microsoft Office Suite · Preferred
• Workday · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Employee Relations
• Workplace Investigations
• Conflict Resolution
• Mediation
• Performance Management
• Corrective Action
• Disability and Leave Management
• Accommodation Requests
• HR Consultation
• Manager Coaching
• Employment Legislation
• Relationship Building
• Decision-Making
• Sound Judgment
• Microsoft Office Suite
• Workday
• Decisiveness
• De-escalation Techniques
• Workday (Software)
• Mental Health
• Business Administration
• Decision Making
• Communication
• Disabilities
• Human Resources Information System (HRIS)
• Employment Protection Legislation
• Equities
• Financial Services
• Merchandising
• Microsoft Office
• Coaching
• Self Service Technologies
• Investigation

Job areas

• Human Resources
• Retail
• Management & Leadership
• Partner Business Consultant
• Business / Management Consultant
• Management and Organization Analysts
• Management Analysts

More jobs from Canadian Tire Corporation