Retail store supervisor

Original job posting

Supervise and coordinate the activities of retail staff, including hiring, training, and assigning duties. Manage store operations such as inventory maintenance, sales reporting, and resolving customer complaints.

Job details

Work Term: Permanent Work Language: English Hours: 32 to 40 hours per week Education: Secondary (high) school graduation certificate Experience: 2 years to less than 3 years Work setting Retail business Tasks Supervise staff (apprentices, stages hands, design team, etc.) Assign sales workers to duties Hire and train or arrange for training of staff Authorize payments by cheque Authorize return of merchandise Sell merchandise Prepare reports on sales volumes, merchandising and personnel matters Resolve issues that may arise, including customer requests, complaints and supply shortages Organize and maintain inventory Supervise and co-ordinate activities of workers Supervise office and volunteer staff Area of specialization Retail store Work conditions and physical capabilities Fast-paced environment Attention to detail Personal suitability Accurate Client focus Efficient interpersonal skills Flexibility Organized Reliability Team player Dependability Initiative Judgement Ability to multitask Screening questions Do you have experience working in this field? Employment terms options Early morning Employment terms options Morning Day Weekend Health benefits Dental plan Health care plan Financial benefits Group insurance benefits Life insurance Other Benefits Other benefits Support for youths Offers mentorship, coaching and/or networking opportunities for youth Provides awareness training to employees to create a welcoming work environment for youth

What you’ll do

Supervise and coordinate the activities of retail staff, including hiring, training, and assigning duties. Manage store operations such as inventory maintenance, sales reporting, and resolving customer complaints.

Requirements

Requires a high school graduation certificate and between 2 to 3 years of experience in a retail environment. Candidates must demonstrate strong leadership, reliability, and the ability to work in a fast-paced setting.

Benefits

• Dental Plan • Health Care Plan • Group Insurance Benefits • Life Insurance • Youth Mentorship • Youth Coaching • Youth Networking Opportunities • Youth Awareness Training

Listed skills

• Customer service · Preferred
• Organization · Preferred
• Attention to detail · Preferred
• Inventory management · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Staff Supervision
• Training
• Sales Management
• Inventory Management
• Customer Service
• Conflict Resolution
• Reporting
• Personnel Management
• Multitasking
• Attention To Detail
• Interpersonal Skills
• Organization

Job areas

• Retail
• Management & Leadership
• Sales
• Customer Service & Support