Central Ref Referral Clerk_007

Job summary

Process referrals received by CancerCare Manitoba, compiling demographic and medical information for electronic chart creation, referral triage, assignment, and appointment scheduling. Communicate and collaborate with patients, referring community providers, Navigation Services, the Referral Office, and multidisciplinary care teams.

Job details

CancerCare Manitoba is a provincial agency which provides clinical and academic services and leadership for cancer control and the treatment of blood disorders. Our shared vision of leading the way in cancer controldrives every member of our team. CancerCare Manitoba is the perfect place to thrive if you're seeking a fulfilling career in an organization that is committed to its employees' well-being and professional development. Competition # 363 -26-715098010 Posting End Date: October 28, 2026 City: Winnipeg Work Location: 825 Sherbrook St. Department: Central Referral Office Union: CUPE FS Hiring Status: Permanent Anticipated Start Date: ASAP FTE: 1.0 Anticipated Shift: Days Daily Hours Worked: 7.75 Annual Base Hours: 2015 Hourly Salary: $23.388, $24.064, $24.757, $25.473, $26.209, 26.967 Job Summary: Reporting to the Program Manager of the Central Referral Office, and under the general supervision of the Central Referral Team Coordinator, the Referral Clerk is responsible for the processing of referrals received at CancerCare Manitoba. The Referral Clerk compiles demographic and medical information necessary for electronic chart creation and referral triage, assigning, and appointment scheduling for patients requiring outpatient consultation at CancerCare Manitoba and/or inpatient consultation. In carrying out their duties, the Referral Clerk will communicate and collaborate with the Navigation Services team, Referral Office team, multidisciplinary care team, referring community and patients. Qualifications: Required Successful completion of a recognized Health Unit Clerk course or equivalent. Minimum two (2) years’ experience preparing charts, scheduling appointments, and communicating with patient and family members in an ambulatory multi-disciplinary setting Basic computer skills including keyboarding, data entry, email, and internet use Experience utilizing an electronic health record Strong understanding of patient-centered care Satisfactory employment record Legally able to work in Canada Will be assessed during the interview process: Excellent interpersonal, communication, organizational and problem-solving skills. Ability to work both independently and as a member of a multi-disciplinary team. Ability to adapt to stressful work situations. Preferred Experience in Oncology Familiarity with CancerCare Manitoba referral process, triage concepts and Disease Site Groups Asset Ability to speak French Note: Proof of successful completion of English 40S or other proof of English language competency may be required during the selection process This information is available in alternative formats on request. Please contact CCMBAskHR@cancercare.mb.ca Interested and qualified applicants are invited to submit a detailed and current resume, plus a cover letter demonstrating how you meet the above qualifications and the above competition number. This position is subject to a Criminal Record Check, including Vulnerable Sector Search, an Adult Abuse Registry Check and a Child Abuse Registry Check. The successful candidate will be responsible for any service charges incurred. CancerCare Manitoba is committed to developing inclusive, barrier-free recruitment processes and work environment. If you are contacted by CancerCare Manitoba regarding a job opportunity or testing, please advise if accommodation measures must be taken to enable you to apply and be assessed in a fair and equitable manner. We thank all that apply and advise that only those applicants selected for further consideration will be contacted.

What you’ll do

Process referrals received by CancerCare Manitoba, compiling demographic and medical information for electronic chart creation, referral triage, assignment, and appointment scheduling. Communicate and collaborate with patients, referring community providers, Navigation Services, the Referral Office, and multidisciplinary care teams.

Requirements

Requires successful completion of a recognized Health Unit Clerk course or equivalent, at least two years of relevant ambulatory multidisciplinary experience, and experience using an electronic health record. Candidates also need basic computer skills, a strong understanding of patient-centered care, and the ability to communicate effectively, organize work, solve problems, and work independently and collaboratively.

Listed skills

• Appointment Scheduling · Preferred
• Data entry · Preferred
• interpersonal communication · Preferred
• Organization · Preferred
• Problem solving · Preferred
• adaptability · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Referral Processing
• Medical Chart Preparation
• Appointment Scheduling
• Patient Communication
• Electronic Health Records
• Data Entry
• Keyboarding
• Email and Internet Use
• Patient-Centered Care
• Interpersonal Communication
• Organization
• Problem-Solving
• Multidisciplinary Teamwork
• Adaptability
• Referral Triage

Job areas

• Healthcare
• Administrative
• Customer Service & Support

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