Food Program Manager

Job summary

The Food Program Manager will lead the end-to-end lifecycle of hot food programs, including concept development, menu architecture, and vendor sourcing. Additionally, the role involves a transformation mandate to rebuild and relaunch the Canteen Kitchen program through operational redesign and team leadership.

Job details

At Canco, we’re Canadian born and raised. We are an independent chain of gas stations launched in 2016. A bold alternative to big-box retailers, Canco was born from a vision to become a leading gas retailer brand. We purchase directly from major fuel refineries and terminals in Canada to ensure premium products are offered at competitive prices. Proudly local, we put people first and run our business with honesty, integrity, and excellence. In this role, you will assume full end-to-end ownership of Canco’s hot food programs and the kitchen business. This position carries total accountability for the concept, design, rollout, execution, sustainment, and future innovation of these programs. The expectation is not maintenance of the status quo, but disciplined rebuilding, optimization, and scalable sustained growth our hot food and Canteen Kitchen initiatives. Scope of Responsibility Hot Food Programs (Core Responsibility) You will be accountable for the complete lifecycle management of all hot food programs, including but not limited to: * · Program concept development and strategic positioning * · Menu architecture, pricing logic, and margin performance * · Vendor selection, sourcing strategy, and operational feasibility * · Store-level implementation and rollout planning * · Training materials, SOPs, and execution standards * · Ongoing performance monitoring, optimization, and innovation Success will be measured by program adoption, sales growth, margin performance, operational consistency, and long-term scalability across the network. Canteen Kitchen Program (Rebuild & Relaunch Mandate) You are responsible for rebuilding the canteen kitchen program from the ground up, including: * · Redesigning the operating model and kitchen plan * · Defining menu scope, production standards, and workflows * · Hiring the appropriate talent and building the team structure * · Developing and executing training programs * · Relaunching the kitchen with clear performance metrics and accountability * · Training materials, SOPs, and execution standards * · Ongoing performance monitoring, optimization, and innovation This is a transformation mandate, not a caretaker role. The expectation is a stable, efficient, and repeatable operation that meets quality, and financial objectives. These responsibilities are intended to ensure strong continuity across merchandising functions and reinforce disciplined category management practices, while remaining secondary to your primary accountability as Food Program Manager. Leadership & Accountability As Food Program Manager, you are expected to operate as a program owner, not a coordinator. This includes proactive problem-solving, cross-functional leadership with Operations, Marketing, category, vendors/partners, construction and Finance, and clear communication of risks, timelines, and results.

What you’ll do

The Food Program Manager will lead the end-to-end lifecycle of hot food programs, including concept development, menu architecture, and vendor sourcing. Additionally, the role involves a transformation mandate to rebuild and relaunch the Canteen Kitchen program through operational redesign and team leadership.

Requirements

The candidate must demonstrate strong program ownership, proactive problem-solving, and the ability to lead cross-functional teams across operations, marketing, and finance. Proven experience in driving scalable growth, operational consistency, and financial performance within a retail or food service environment is required.

Listed skills

• Change Management · Preferred
• Training · Preferred
• Operational Excellence · Preferred
• Team Leadership · Preferred
• Financial analysis · Preferred
• Project management · Preferred
• Performance Monitoring · Preferred
• Process Improvement · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Program Management
• Strategic Planning
• Menu Development
• Vendor Management
• Operational Excellence
• Team Leadership
• Project Management
• Financial Analysis
• Process Improvement
• Change Management
• Cross-functional Leadership
• SOP Development
• Training
• Category Management
• Performance Monitoring
• Scalability
• Strategic Positioning
• Business Metrics
• Accountability
• Workflow Management
• Planning
• Communication
• Finance
• Sales
• Food Programs
• Leadership
• Marketing
• Innovation
• Problem Solving
• Merchandising
• Operations
• Performance Metric
• Lifecycle Management
• Honesty

Job areas

• Management & Leadership
• Food & Beverage
• Retail
• Hospitality
• Food Program Manager
• Restaurant / Food Service Manager
• Restaurant Managers
• Food Service Managers