Shift Supervisor

Job summary

Oversee daily restaurant and bar operations, lead staff, and ensure food service, preparation, and presentation meet guest expectations. Complete shift opening or closing procedures, manage cash and inventory, promote menu items, receive and store deliveries safely, and cover team roles when needed.

Job details

Canlan Sports exists to create experiences where people find their people through the power of play, because we believe everyone deserves a team. As North America's largest private sector owner and operator off recreational sports complexes, Canlan Sports brings that belief to life across 15 multi-sport complexes and more than 70 playing surfaces spanning Canada and the United States. From ice and court to turf and digital, we offer a wide array of recreational sports experiences designed to build community, foster connection, and change lives for the better. Wild Wing at Canlan is currently looking for a Shift Supervisor Job Summary Our hands-on F&B Shift Supervisors oversee the day-to-day operations of the Wild Wing restaurant in a professional manner. They provide leadership for all staff, ensuring that efficient food service, preparation and presentation consistently exceed guest expectations. Responsibilities Ensure all opening / closing procedures are completed (shift dependent) Ensure there are no variances in cash or inventories during the shift Maintain knowledge of and actively promote menu, beverages and current promotions Receive product delivery and ensure safe, sanitary and secure storage when required Ensure team maintains or exceeds guest expectations in a cost-effective manner Cover team roles / shifts when required Front of house operations (Restaurant and Bar) Handle payments and gratuities, make change, and process all transactions Sky Tab System accurately Apply developed knowledge of tableware and bar equipment Back of house operations (Kitchen) Competent in the use and care of kitchen tools and equipment Apply basic knowledge of food preparation (in keeping with standardized recipes) QUALIFICATIONS AND EDUCATION Smart Serve, Serving It Right, (or equivalent) required Food Safe Certification preferred High school graduation ABILITIES, ATTRIBUTES AND EXPERIENCE At least three years Food & Beverage experience Prior team leadership background preferred Outgoing, positive and team orientated Experienced handling payment and gratuities through a POS system (Sky Tab preferred) Willingness and ability to work flexible hours (evenings & weekends) If you are interested in learning more and becoming part of the Canlan team please apply online. NOTE: Only those applicants under consideration will be contacted. Please accept our utmost appreciation for your interest. We are an Equal Employment Opportunity employer. Employment decisions are based on merit and business needs, and not on race, color, creed, age, sex, gender, sexual orientation, national origin, religion, marital status, medical condition, physical or mental disability, military service, pregnancy, childbirth and related medical conditions or any other classification protected by federal, provincial, and local laws and ordinances. Reasonable accommodation is available for qualified individuals with disabilities, upon request. This Equal Employment Opportunity policy applies to all practices. As part of our recruitment and hiring practices, we may use AI-based tools to assist in the initial screening and assessment of applications. All final hiring decisions are made by human reviewers.

What you’ll do

Oversee daily restaurant and bar operations, lead staff, and ensure food service, preparation, and presentation meet guest expectations. Complete shift opening or closing procedures, manage cash and inventory, promote menu items, receive and store deliveries safely, and cover team roles when needed.

Requirements

Requires at least three years of food and beverage experience, high school graduation, and a valid Smart Serve, Serving It Right, or equivalent certification; Food Safe Certification is preferred. Prior team leadership and experience processing payments and gratuities through a POS system are preferred, along with a positive, team-oriented approach and availability for flexible evening and weekend hours.

Listed skills

• Cash handling · Preferred
• Inventory Control · Preferred
• Point-of-sale systems · Preferred
• Food preparation · Preferred
• Food safety · Preferred
• Teamwork · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Shift Leadership
• Food And Beverage Operations
• Guest Service
• Cash Handling
• Inventory Control
• Point-Of-Sale Systems
• Food Preparation
• Food Safety
• Opening And Closing Procedures
• Menu And Beverage Promotion
• Product Receiving And Storage
• Front-Of-House Operations
• Kitchen Equipment
• Teamwork
• Flexible Scheduling

Job areas

• Food & Beverage
• Hospitality
• Management & Leadership
• Customer Service & Support
• Sports & Recreation

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