Third Party Site Coordinator

Job summary

The Third Party Site Coordinator manages the network of collection sites by maintaining accurate service information, pricing, and documentation. They also build relationships with site owners and troubleshoot service or resulting issues in collaboration with internal teams.

Job details

Job Posting: Third Party Site Coordinator Are YOU our next Third Party Site Coordinator? Join CannAmm’s Collection Services Team and play an important role in supporting our network of third-party collection sites. As a Third Party Site Coordinator, you will help ensure our site information, services, pricing, hours, contacts, certifications, and required documentation remain current and accurate. In this role, you will work closely with third-party collection sites, site owners, clients, and internal teams. You will help establish new collection sites, maintain strong relationships with existing sites, respond to questions, and troubleshoot collection, resulting, and service issues. You will thrive in a fast-paced environment where initiative, attention to detail, sound judgment, and strong relationship-building skills are valued. Your work will help ensure our clients have access to reliable occupational testing services across CannAmm’s collection site network. Employment Type: Permanent Full-Time (benefits eligible) Vacancy Type: New Shift details: Monday - Friday: 8:00 am - 4:00 pm Department: Collections Work Style: Remote Location: Ontario, Alberta, British Columbia or Nova Scotia Internal posting closing date: Tuesday, September 29, 2026 Why CannAmm is an amazing place for YOU: We believe that people do their best work when they feel valued, supported, and inspired. At CannAmm, we offer more than just a job. We offer a place to grow, make an impact, and be part of a team that genuinely cares. Experience a collaborative, diverse workforce that prioritizes dignity and respect for all. Enjoy a regular weekday shift you can count on. Access a health and wellness benefits program that supports you and your loved ones. Grow and thrive with a dynamic, successful company through internal mobility opportunities. Invest in your future through RRSP match benefits and an employee stock purchase program. How YOU will make a difference: Support the set-up of new third-party collection sites, including locating potential sites, negotiating pricing, verifying agreements and collector certifications, and entering new site information. Maintain accurate information for existing collection sites, including services, pricing, hours, contacts, certifications, insurance, and WCB coverage. Build and maintain positive relationships with third-party collection sites, site owners, clients, and other external partners. Respond to requests for information about available collection sites, services, and geographic coverage. Create, edit, and remove collection site templates as required. Support correspondence with collection sites, including questionnaires, CannAmm information, and updates to processes or requirements. Provide collection sites with clear information about CannAmm collection protocols. Communicate regularly with internal and external clients to answer questions and support service delivery. Troubleshoot collection, resulting, and other service issues in partnership with internal teams and collection sites. Assist with collection site supply orders. Collaborate with Booking, Resulting, Collections, Sales, Client Care, and Finance to solve problems and keep information current. Uphold strict confidentiality standards for all company, client, and collection site information. Bring ideas and initiative to help us improve our processes and strengthen our collection site network. What YOU bring to the role: High School Diploma or equivalent required. Post-secondary courses are considered an asset. Experience with drug and alcohol collections is considered an asset. Willingness to obtain certification in urine collection, point-of-care testing, oral fluid testing, and breath alcohol testing. Strong initiative with the ability to work independently and be self-directed. Ability to work effectively in a fast-paced and sometimes high-pressure environment. Proficiency with Microsoft Windows and Office applications, including Word, Excel, and Outlook. Experience using CanTrak and Site Scheduler is considered an asset. Strong time-management and organizational skills, with the ability to prioritize work, manage multiple responsibilities, and support local projects. Strong analytical skills and attention to detail. Good written and verbal communication skills, with the ability to communicate in a tactful, diplomatic, and professional manner. A supportive team approach and the ability to work collaboratively with internal and external partners. A high level of discretion when managing records and communicating confidential information. Working Conditions: Remote office work environment, with the ability to attend meetings in person when necessary. Passionate about supporting workplace safety and helping deliver reliable occupational testing services? Please apply today and let us open the door to your extended career journey. CannAmm is proud to be an equal opportunity employer committed to the attraction, selection, advancement, and fair treatment of all individuals. We believe that our diversity is our strength, so we employ a diverse workforce and respect the needs of all our employees. In accordance with provincial legislation and our Accommodation Policy, a request for accommodation will be accepted as part of the CannAmm hiring process.

What you’ll do

The Third Party Site Coordinator manages the network of collection sites by maintaining accurate service information, pricing, and documentation. They also build relationships with site owners and troubleshoot service or resulting issues in collaboration with internal teams.

Requirements

A High School Diploma is required, with post-secondary courses considered an asset. Candidates should possess strong organizational skills, proficiency in Microsoft Office, and the ability to work independently in a fast-paced environment.

Benefits

• Health and wellness benefits program
• RRSP match benefits
• Employee stock purchase program
• Internal mobility opportunities

Listed skills

• Time management · Preferred
• Problem solving · Preferred
• Collaboration · Preferred
• Attention to detail · Preferred
• Communication · Preferred
• Troubleshooting · Preferred
• Microsoft Office · Preferred
• Data entry · Preferred
• Relationship Building · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Relationship building
• Attention to detail
• Time management
• Organizational skills
• Analytical skills
• Communication
• Troubleshooting
• Microsoft Office
• Data entry
• Project support
• Confidentiality
• Diplomacy
• Collaboration
• Problem solving
• Tactfulness
• Professionalism
• Organizational Skills
• Self-Discipline
• Analytical Skills
• Microsoft Excel
• Microsoft Windows
• Finance
• Sales
• Microsoft Outlook
• Point-Of-Care Testing
• Relationship Building
• Time Management
• Troubleshooting (Problem Solving)
• Verbal Communication Skills
• Templates
• Collections
• Prioritization
• Workplace Safety
• Price Negotiation
• Detail Oriented

Job areas

• Administrative
• Customer Service & Support
• Healthcare
• Logistics
• Third Party Coordinator
• Construction Site Manager
• Construction Managers

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