Regional Account Manager

Job summary

The Regional Account Manager acts as the primary relationship owner for canteen accounts, focusing on retaining customers and driving profitable sales growth. Responsibilities include executing growth strategies, conducting face-to-face sales calls, and performing retail market inspections to ensure quality and compliance.

Job details

The salary range for this position is $65,000 to $70,000. Final compensation will be determined based on relevant skills, experience, qualifications, and internal equity. In addition to base salary, eligible employees may be entitled to other elements of total compensation, which may include group benefits, employer RRSP contributions, & discretionary bonus or incentive programs, where applicable to the role. We are committed to offering competitive compensation & comply with all applicable pay transparency legislation. Further details regarding our total rewards program will be shared by the Talent Acquisition team during the hiring process. Canadian work experience is not a requirement for this role. Please note that artificial intelligence–based tools may be used at certain stages of the recruitment & applicant screening process. This is a posting for an existing vacancy. The Regional Account Manager is the primary relationship owner between our Accounts and the Canteen business. The Regional Account Manager will develop and execute growth initiatives by effectively utilizing a combination of face-to-face sales calls, telephone and email communication. This position is responsible for profitable sales growth by managing, retaining and cross-selling within current customer accounts. Now, if you were to come on board as one of our Regional Account Managers, we’d ask you to do the following for us: * Identifies opportunities and challenges within account base and creates strategies to maximize sell through * Effectively manages activities within assigned accounts and supports branch management with account specific requests * Assumes the lead role in the preparation and delivery of customer presentations * Meets with accounts routinely to maintain relationships, planning and building business growth. * Enhances existing relationships and establishes new business relationships throughout account organization * Analyzes and understands industry market trends, competition, products, packaging, and pricing that may impact sales efforts * Regularly assesses the current state of accounts including competition, key decision makers, issues/pain points within the account, the marketplace, potential solutions, opportunity for new product and service offerings, and action plans to optimize potential throughout the assigned accounts * Coordinate retail market installations, merchandising, and promotional activities in new and existing accounts; perform retail location inspections and inventory audits to ensure company standards are met * Review retail market reports to ensure client satisfaction, data integrity, acceptable spoilage rates; monitor accuracy of retail market collections and labor control; ensure quality, cleanliness, merchandising, plan-o-gram compliance, customer service and governance of company policies and programs Think you have what it takes to be our Regional Account Managers? We’re committed to hiring the best talent for the role. Here’s how we’ll know you’ll be successful in the role. * Post-secondary education, Bachelor’s degree preferred * Minimum of two years’ account management experience in a food service environment, with proven ability to grow sales * Valid driver’s license in good standing * Demonstrated ability to influence growth with internal and/or external clients. * High proficiency in Microsoft Office products, specifically Excel and Outlook. * Ability to work in a leadership role, with little supervision, within a high performing team, adding to a positive, proactive departmental focus. * Good judgment and professionalism in dealing with both clients and internal team members. * Able to handle job-related stress and prioritize effectively, particularly with respect to meeting multiple deadlines and managing clients and Compass teams. * Strong sense of conviction, knowing when to push back to achieve desired results. * Genuine interest in the success of our clients and facilitate that success by introducing and implementing innovative purchasing solutions. * Able to communicate effectively and adapt your communication style to the audience. * Other duties as assigned

What you’ll do

The Regional Account Manager acts as the primary relationship owner for canteen accounts, focusing on retaining customers and driving profitable sales growth. Responsibilities include executing growth strategies, conducting face-to-face sales calls, and performing retail market inspections to ensure quality and compliance.

Requirements

Candidates must have at least two years of account management experience in a food service environment and a valid driver's license. A post-secondary education, preferably a bachelor's degree, and high proficiency in Microsoft Office are also required.

Benefits

• Group benefits • Employer RRSP contributions • Discretionary bonus • Incentive programs

Listed skills

• Problem solving · Preferred
• Leadership · Preferred
• Account Management · Preferred
• Microsoft Excel · Preferred
• Communication · Preferred
• Sales Growth · Preferred
• Microsoft Outlook · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Account management
• Sales growth
• Relationship management
• Customer presentations
• Market analysis
• Retail merchandising
• Inventory auditing
• Microsoft Excel
• Microsoft Outlook
• Leadership
• Communication
• Strategic planning
• Problem solving
• Professionalism
• Influencing Skills
• Cross-Selling
• Service Offerings
• Valid Driver's License
• Planning
• Account Management
• Auditing
• Management
• Cleanliness
• Customer Service
• Food Services
• Data Integrity
• Sales
• Packaging And Labeling
• Governance
• Innovation
• Market Trend
• Merchandising
• Microsoft Office
• New Product Development
• Phone Sales
• Presentations
• Purchasing
• Collections
• Prioritization

Job areas

• Sales
• Food & Beverage
• Management & Leadership
• Retail
• Customer Service & Support
• Regional Account Manager
• Territory / Regional Account Manager
• Commercial Sales Representatives
• Sales Representatives, Wholesale and Manufacturing, Except Technical and Scientific Products