Manager, Program Operations

Thorough, detail-oriented, and experienced, the Program Manager, Operations is responsible for the successful planning, coordination, and execution of group programs across the destinations we represent in Québec . This role involves managing all logistical aspects, from proposal development and budgeting to supplier coordination and on-site execution, ensuring seamless program delivery and exceptional client experiences. The Program Manager builds strong relationships within the tourism and hospitality industry, leveraging partnerships with venues, and local suppliers to create innovative and memorable programs. With a strategic and solutions-oriented approach, the Program Manager ensures operational excellence while maintaining Cantrav’s reputation as a trusted destination expert. What You’ll Need You’re a great communicator and possess the ability to build long-lasting relationships Self-motivated with a demonstrated ability to make decisions, manage logistics, multi-task, and meet project deadlines with little supervision in a fast-paced environment Superior organization skills with great attention to detail as well as the ability to successfully manage changing priorities You produce high-quality work and outcomes along with a deep commitment to accuracy You are at home, and comfortable working on a computer, in a Microsoft environment In-depth knowledge of Monteal, Quebec City, Montebello and Tremblant is an asset Comfort and ability to work beyond 9 – 5. Our client’s events can be in the evenings and on the weekends and we’re there too

The Program Manager is responsible for the planning, coordination, and execution of group programs across various destinations in Quebec. This includes managing logistics from proposal development and budgeting to on-site delivery and supplier coordination.

Candidates must be self-motivated communicators with strong organizational skills and the ability to manage multiple priorities in a fast-paced environment. Proficiency in Microsoft Office and knowledge of key Quebec destinations is considered an asset.

• CommunicationPreferred
• Microsoft OfficePreferred
• Project managementPreferred

Identified from the job description. Confirm important requirements above.

• Program Planning
• Logistics Management
• Budgeting
• Supplier Coordination
• Client Relationship Management
• Project Management
• Microsoft Office
• Event Execution
• Strategic Planning
• Communication

• Hospitality
• Management & Leadership
• Logistics
• Creative & Media
• Administrative

Minimum experience

2+ years

Apply by

Aug 9, 2026

Posting language

English

Working hours

40 hours per week

Seniority

Entry level