In-Seat Runner

Job summary

In-seat runners provide premium food and beverage service to club section guests during live events at Rogers Arena. They are responsible for engaging with fans to create personal connections while maintaining a high-quality hospitality experience.

Job details

Classification: In-Seat Runner Department: Hospitality Reports to: Manager, Hospitality At Canucks Sports & Entertainment, we are excited to be in the business of creating memorable moments for our fans and guests. We are now inviting enthusiastic, passionate individuals to join our event staff team and be part of the excitement during Canucks games, Warriors games, and concerts at Rogers Arena. We can’t wait to meet you! POSITION SUMMARY: As part of our hourly Hospitality team, In-Seat Runners provide premium level food and beer service to our club section guests during a busy event-time environment. They consistently provide exceptional and knowledgeable service that will impress and thrill fans and provide an iconic experience at every touch point. This is a part-time, hourly, events-based position. A typical shift includes: * Providing exceptional first level service to guests in our club seat sections * Running food and beverages to guests in between game time action * Proactively engaging with fans to create friendly and personal connections * Other duties as required REQUIRED EXPERIENCE AND QUALIFICATIONS: * Must be able to work weeknights, weekends, and holidays with a start time of approximately 5:30pm * Must be able to safely lift up to 25 lbs. * Must be able to stand during scheduled shift, withstand repetitive walking, reaching, and bending for long periods of time * Completion of Serving it Right Certificate * Have an incredible ability to thrive in a fast-paced and high-volume environment while maintaining a first-in-class hospitality and food and beverage experience * Strong communication and listening skills and the ability to communicate with guests and respond to inquiries * Non-Canadian residents must hold a valid work permit with a minimum of 8 months of validity remaining Vancouver is one of the most diverse cities in the world and Canucks Sports & Entertainment strives to create a workforce that is inclusive, equitable, and represents our beautiful, unique community. We value unique perspectives, ideas, and creativity that support a diverse, inclusive, respectful, collaborative, and fun work environment. Canucks Sports & Entertainment is committed to building and supporting a diverse team. This position will remain open until filled. CLAC, LOCAL 501 BARGAINING UNIT POSITION

What you’ll do

In-seat runners provide premium food and beverage service to club section guests during live events at Rogers Arena. They are responsible for engaging with fans to create personal connections while maintaining a high-quality hospitality experience.

Requirements

Candidates must be able to work flexible hours including weeknights, weekends, and holidays, and possess the ability to lift up to 25 lbs. A Serving it Right Certificate is required, and non-Canadian residents must hold a valid work permit with at least 8 months of validity.

Listed skills

• Customer service · Preferred
• Communication · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Hospitality
• Food and beverage service
• Customer service
• Communication
• Listening skills
• Fast-paced environment management
• Lifting
• Standing
• Bending
• Reaching
• Environment Management
• Lifting Ability
• Customer Service
• Creativity
• Listening Skills
• Enthusiasm

Job areas

• Hospitality
• Food & Beverage
• Customer Service & Support
• Sports & Recreation
• In Seat Runner
• Waiter / Waitress
• Waiters
• Waiters and Waitresses