Quality Manager

Job summary

Implement and monitor quality management and continuous improvement activities, maintain quality system documentation, and support customers, suppliers, and production teams in meeting specifications. Lead audits, non-conformance management, problem-solving and improvement workshops, product validation, calibration, training-system maintenance, and quality monitoring.

Job details

Duties Reporting to the General Manager, the Quality Manager will contribute to the implementation and monitoring of the company's quality management and continuous improvement activities. Provide technical support to internal and external customers and suppliers. Review and maintain the quality management system documentation, including all company processes and work instructions. Work closely with production personnel to perform various follow-ups or interventions and ensure compliance with customer specifications and requirements. Conduct internal audits of products, processes, and systems. Manage the internal and external non-conformance process. Lead problem-solving workshops. Review and maintain the production employee training system. Maintain statistics. related to product quality monitoring and identify opportunities for improvement. Lead continuous improvement workshops. Manage the new product validation process. Manage the calibration system. Required Qualifications Spoken and written languages: French and English. Knowledge of software: World, Excel, PowerPoint. Open-minded, proactive personality with strong interpersonal skills. Salary and Conditions Salary and conditions are based on company policy and the candidate's experience.

What you’ll do

Implement and monitor quality management and continuous improvement activities, maintain quality system documentation, and support customers, suppliers, and production teams in meeting specifications. Lead audits, non-conformance management, problem-solving and improvement workshops, product validation, calibration, training-system maintenance, and quality monitoring.

Requirements

Requires spoken and written French and English, knowledge of Microsoft Word, Excel, and PowerPoint, and an open-minded, proactive approach with strong interpersonal skills. Salary and conditions depend on company policy and the candidate’s experience.

Listed skills

• Continuous Improvement · Preferred
• Problem solving · Preferred
• interpersonal skills · Preferred
• Microsoft Excel · Preferred
• Microsoft Word · Preferred
• Technical Support · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Quality Management
• Continuous Improvement
• Technical Support
• Quality Management System Documentation
• Customer Requirements Compliance
• Internal Auditing
• Non-Conformance Management
• Problem-Solving
• Employee Training Systems
• Quality Statistics and Monitoring
• New Product Validation
• Calibration System Management
• Interpersonal Skills
• Microsoft Word
• Microsoft Excel
• Microsoft PowerPoint

Job areas

• Manufacturing
• Management & Leadership
• Engineering

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