Service Lane Assistant

Job summary

The Service Lane Assistant supports daily service operations by managing vehicle flow, ensuring customer vehicles are clean and ready for delivery, and assisting with vehicle drop-offs and pick-ups. They also maintain the cleanliness of the service drive and lot while providing general operational support to the dealership team.

Job details

Company: Capital Ford Lincoln Inc. Capital Ford Lincoln Regina is looking for a high-energy, customer-focused individual to join our busy service team as a Service Lane Assistant. This is an ideal opportunity for someone who takes pride in vehicle presentation, enjoys helping customers, and thrives in a fast-paced dealership environment. If you enjoy staying active, working around vehicles, and being part of a team that keeps operations running smoothly, we want to hear from you. What’s In It for You (The Capital Advantage) We're one of Canada's Best Managed Companies for a reason! Financial Stability: Competitive pay plans that are reviewed regularly. True Work/Life Balance: Paid flex time and predictable scheduling so you can actually enjoy your time off. Health & Wellness: Comprehensive medical and dental benefits, Short-Term and Long-Term disability, a Health Spending Account, plus an Employee Family Assistance Program. Incredible Perks: Employee discounts on vehicle purchases, parts, and servicing, corporate cell phone plan rates, years of service recognition gifts, and more! Investment in Your Future: Optional RRSP deductions – because long-term matters, too. Career Velocity: We prioritize promoting from within. You’ll get ongoing training and opportunities to grow your career across our Western Canadian network. Family First: A maternity leave top-up program and paid bereavement time so you can prioritize what matters most. What You’ll Do: Support daily drive-thru and service lane operations Ensure customer vehicles are clean, well-presented, and delivery-ready Assist guests with vehicle drop-off, pick-up, and general service support Provide service valet assistance and safely move customer vehicles throughout the dealership Support vehicle reconditioning and detailing efforts Help maintain cleanliness and organization of the service drive, customer areas, and lot Coordinate and organize service loaner vehicles Assist with dealership errands and operational support as needed Contribute to a positive customer experience from arrival to delivery Perform other duties as assigned What We’re Looking For: Valid driver’s license with an acceptable driving record Strong attention to detail and pride in vehicle presentation Excellent customer service and communication skills Ability to work efficiently in a fast-paced environment Reliable, organized, and team-oriented attitude Comfortable working both indoors and outdoors in varying conditions If you’re someone who enjoys staying busy, takes pride in your work, and wants to be part of a dynamic dealership team, apply today! At Capital Automotive Group, our vision is to be the most respected auto group in North America. In keeping with our mission, we strive to move customers’ lives forward with the best in automotive solutions, service and people. Through demonstrating our core values of respect, transparency, care, excellence, and innovation, we stand out from the rest and create a growth-driven organization. Capital Automotive Group, founded in 1974, has expanded and continues to grow significantly. Our team consists of service technicians, product specialists and support staff from each location. Capital Automotive Group believes in providing an inclusive workplace where all individuals have the opportunity to succeed. We are committed to doing so by providing accessible employment practices. Requests for accommodation due to a disability can be made at any stage of the recruitment process.

What you’ll do

The Service Lane Assistant supports daily service operations by managing vehicle flow, ensuring customer vehicles are clean and ready for delivery, and assisting with vehicle drop-offs and pick-ups. They also maintain the cleanliness of the service drive and lot while providing general operational support to the dealership team.

Requirements

Candidates must possess a valid driver's license with an acceptable driving record and demonstrate strong attention to detail. Excellent customer service skills and the ability to work efficiently in a fast-paced, team-oriented environment are required.

Benefits

• Competitive pay plans
• Paid flex time
• Medical benefits
• Dental benefits
• Short-term disability
• Long-term disability
• Health spending account
• Employee family assistance program
• Employee vehicle discounts
• Parts discounts
• Servicing discounts
• Corporate cell phone plan rates
• Years of service recognition
• RRSP deductions
• Maternity leave top-up
• Paid bereavement time

Listed skills

• Customer service · Preferred
• Communication Skills · Preferred
• Attention to detail · Preferred
• Time management · Preferred
• Teamwork · Preferred
• Organization · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Customer service
• Communication skills
• Vehicle detailing
• Attention to detail
• Time management
• Teamwork
• Operational support
• Vehicle maintenance
• Organization
• Driving
• Communication
• Operations
• Prioritization
• Innovation
• Detail Oriented
• Customer Service
• Energetic
• Valid Driver's License
• Cleanliness
• Productivity Improvement
• Scheduling
• Team Oriented
• Purchasing
• Discounts And Allowances
• Good Driving Record
• Workplace Inclusivity

Job areas

• Customer Service & Support
• Transportation
• Retail
• Administrative
• Service Lane Manager
• Vehicle Service Attendant
• Service Station Attendants
• Automotive and Watercraft Service Attendants

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