Chef.fe d’équipe, Expérience Client ROYALMOUNT
On-site · Montréal
Coordinate the concierge team and daily operations of the personalized shopping area and private lounge, including guest arrivals, appointments, task assignments, and lounge inventory. Deliver discreet, personalized service to visitors and VIP clients, resolve concerns, coordinate special requests and events, and support strategies to improve client satisfaction and loyalty.
