Orthotics Clinic Administrative Assistant

Job summary

Greet and register patients, schedule appointments and follow-up visits, maintain patient records, process intake documentation, and support billing and payments. Handle inquiries, prepare clinic documents, track orthotic supplies, and assist with clinic maintenance and clinicians’ administrative needs.

Job details

Career Opportunity Are you passionate about helping people with mobility challenges? Do you want to help clients that use assistive devices walk or move with reduced pain every day?! Do you thrive on having the satisfaction of contributing to a driven team of industry experts that values quality and measurable outcomes? Come join our team! Hours: total hours being 37.5 hours per w e k Hours of work: Core working hours between 8:30-4:30 Monday-Friday. Must be available to work over winter school holiday periods Dec 21-23, Dec 28-30 2026 and March 18- 25 207. Start Date: Novemb e r 026 Role Description The Orthotics Clinic Administrative Assistant is a contract, on-site role based in West Woodbridge, ON. This role is responsible for greeting and registering patients, managing appointment scheduling, and coordinating follow-up visits. The Administrative Assistant maintains accurate patient records, handles intake forms, and supports billing and payment processing. Daily responsibilities include answering phone and email inquiries, preparing clinic documentation, assisting with inventory tracking of orthotic supplies, and supporting clinicians with administrative tasks to ensure smooth clinic oper a tins. The successfult candidate will be a self-motivated team player with strong interest in pursuing a career in param edial administration or clinic business management. Enjoys administratively supporting a small team offering bespoke services doing a variety of tasks during the day. Provides excellent customer service to clients with disabilities and families with complex healt h isues. Q u alifiaStrong administrative and organizational skills, including appointment scheduling, record keeping, and document m anagement .Proficient in using office software and clinic management systems, with accurate data entry and basic reporting capabilities .Excellent communication and interpersonal skills to interact professionally with patients, clinicians, and external partners .Ability to manage multiple tasks, prioritize workload, and maintain attention to detail in a fast-paced shared clinic spac eExperience in a healthcare, rehabilitation, or clinic setting is an asse tDemonstrated reliability, discretion, and respect for patient confidentiality and privacy requirements .High school diploma required; post-secondary education in medical office administration or a related discipline is an asset.Responsibil ities:Administrative responsibilities (80%) Clinic maintenance, cleaning, inventory, shipping and rece ivin g 20%) Interested candidates should send cover letter and res ume to evelyn@cardinalorth o tics.cm Cardinal Or thotics td 2 1-7500 Hy 2 Vaugh an ON L4H

What you’ll do

Greet and register patients, schedule appointments and follow-up visits, maintain patient records, process intake documentation, and support billing and payments. Handle inquiries, prepare clinic documents, track orthotic supplies, and assist with clinic maintenance and clinicians’ administrative needs.

Requirements

A high school diploma is required; post-secondary education in medical office administration or a related field is an asset, as is experience in a healthcare, rehabilitation, or clinic setting. Candidates should have strong administrative, organizational, communication, and customer-service skills, proficiency with office software and clinic management systems, and respect for patient privacy.

Listed skills

• Appointment Scheduling · Preferred
• Data entry · Preferred
• Customer service · Preferred
• Communication · Preferred
• Organization · Preferred
• Attention to detail · Preferred
• Inventory tracking · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Appointment Scheduling
• Patient Registration
• Patient Record Keeping
• Document Management
• Data Entry
• Basic Reporting
• Billing and Payment Processing
• Customer Service
• Communication
• Organization
• Task Prioritization
• Attention to Detail
• Patient Confidentiality
• Inventory Tracking
• Clinic Administration

Job areas

• Administrative
• Healthcare
• Customer Service & Support