Participant Marketing Coordinator

Your New Company! At Altasciences we all move in unison to assist and work in the discovery, development, and manufacturing of new drug therapies to get them faster to people who need them. No matter your role, we all play an important part and you will have a significant impact on the health and well-being of people across the globe. By living our values of Employee Development, Customer Focus, Quality and Excellence, Respect and Integrity, we look to foster a passionate and collaborative work environment and we are looking for talented and enthusiastic people, like you, to join our growing team! Whether you're a recent college graduate or seeking your next career opportunity, it's time to discover your future at Altasciences. We are better together and together We Are Altasciences. About The Role The Participant Marketing Coordinator will assist in the coordination of clinical trial recruitment marketing activities and aide in the successful recruitment of full clinical trial participant panels. The Participant Marketing Coordinator will ensure all tasks performed are executed in compliance with study protocol, Good Clinical Practices (GCP) and Standard Operating Procedures (SOP)s. What You'll Do Here Create and execute newsletters to participants according to the brand guide. Prepare, schedule, plan and optimize social media calendar and paid ads. Create or coordinate with graphic designer the preparation of various marketing materials required for participant advertising. Prepare geofence campaigns. Prepare generic and study-specific advertising plan. Keep track of pass-through budget and billing to the sponsors. Respond to comments, messages and complaints from participants. Produce creative marketing taglines to attract participant to targeted studies. Prepare and submit IRB packages for advertising material for all sites as needed. Where applicable, manage translation vendors and keep track of internal translation review. Submit, track and follow up on referral program, PO requests and invoice management. Provide necessary visuals to media suppliers. Maintain and advocate a high level of customer service and quality within the department. Ensure the confidentiality of clinical trial participants and sponsors is respected. Research new media suppliers and new showrooms. Prepare the KPI and metrics for participant recruitment. Update regularly, various participant target lists for newsletters. Assist in the maintenance and development of the participants’ website (i.e. generate landing page for specific study), including improving onsite SEO. Ensure specifications of the brand guide are applied to all external and internal advertising to participants. Assist with holding internal and external meetings. Proactively communicate issues and/or problem resolutions to departmental supervisors and managers. Assist and attend community and networking events Other duties required by management. What You'll Need to Succeed High School Diploma completed 1 year of related experience Strong computer literacy in Microsoft Suite Community management proficiency Experience with Social media paid ads and Marketing tools Ability to read and interpret technical documents and industry specific manuals. Ability to write advanced reports and correspondence.. Excellent negotiating skills Excellent verbal and written communication skills in French and English. Well-developed interpersonal skills are required. Personal/professional integrity and proven discretion in handling confidential information. Ability to develop strong trusting relationships in order to gain support and achieve results. Capable of managing multiple conflicting priorities. Must be self-directed, motivated, and have a willingness to take the initiative to identify and anticipate client needs and make recommendations for implementation. Customer service focused, able to work in fast-paced environment. Altasciences strives to provide a French working environment for its employees in Quebec. Although as part of its francization program has taken all reasonable steps to avoid imposing the above-mentioned requirement. Fluency in English is an essential requirement for the position of Participant Marketing Coordinator including, but not limited to, for the following reasons: The requirement to have study protocols, designs and clinical research documents written and documented in English as required by industry regulatory agencies. The employee communicates frequently with Altasciences employees across Canada and the United States. As such, English is the main language used to correspond between offices. What We Offer: Altasciences offers a wide variety of benefits to help our employees live healthy and fulfilling lives both at and outside of work. Altasciences' Benefits Package Includes: Health/Dental/Vision Insurance Plans 401(k)/RRSP with Employer Match Paid Vacation and Holidays Paid Sick and Bereavement Leave Employee Assistance & Telehealth Programs Altasciences' Incentive Programs Include: Training & Development Programs Employee Referral Bonus Program Annual Performance Review #LI-JG1 MOVING IN UNISON TO DELIVER A BIG IMPACT WITH A PERSONAL TOUCH Altasciences is an equal opportunity employer committed to diversity and inclusion. Our goal is to attract, develop and retain highly talented employees from diverse backgrounds, allowing us to benefit from a wide variety of experiences and perspectives. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, creed, sex, sexual orientation, gender identity, national origin, disability or any other protected grounds under applicable legislation. Reasonable accommodations for persons with disabilities during the recruitment process are available upon request. Join us at Altasciences!

The Participant Marketing Coordinator assists in clinical trial recruitment by managing social media campaigns, newsletters, and advertising materials. They also handle budget tracking, IRB submissions, and maintain communication with participants to ensure recruitment goals are met.

Candidates must have a high school diploma and at least one year of related experience in marketing or community management. Proficiency in Microsoft Suite, strong communication skills in English, and the ability to manage multiple priorities are essential.

• Health insurance • Dental insurance • Vision insurance • 401(k) • RRSP • Employer match • Paid vacation • Paid holidays • Paid sick leave • Bereavement leave • Employee assistance program • Telehealth programs • Training and development programs • Employee referral bonus program

• Customer servicePreferred
• interpersonal skillsPreferred
• NegotiationPreferred
• CommunicationPreferred
• Project managementPreferred

Identified from the job description. Confirm important requirements above.

• Marketing coordination
• Clinical trial recruitment
• Social media management
• Paid advertising
• Newsletter creation
• Copywriting
• Budget tracking
• Customer service
• IRB submission
• SEO
• Microsoft Suite
• Negotiation
• Communication
• Interpersonal skills
• Project management
• Newsletters
• Self-Discipline
• Bilingual (French/English)
• Advocacy
• Marketing Materials
• Research
• Billing
• Management
• Customer Service
• Clinical Research
• Clinical Trials
• Community Management
• Computer Literacy
• Confidentiality
• Training And Development
• Employee Assistance Programs
• English Language
• French Language
• Standard Operating Procedure
• Search Engine Optimization
• Marketing
• Good Clinical Practices (GCP)
• Interpersonal Communications
• Invoicing
• Key Performance Indicators (KPIs)
• Legislation
• Performance Review
• Referral Marketing
• Social Media
• Telehealth
• Advertisement
• Coordinating
• Enthusiasm
• Institutional Review Board (IRB)

• Marketing
• Healthcare
• Science & Research
• Customer Service & Support
• Administrative
• Marketing Coordinator
• Advertising and Marketing Coordinator
• Business Services Agents Not Elsewhere Classified
• Advertising Sales Agents

Minimum education

High school

Minimum experience

0+ years

Posting language

English

Working hours

40 hours per week