Project Administrative Assistant

CAREERS: The Next Generation is a unique, non-profit organization raising youth awareness of career options and helping students earn while they learn through internship. We partner with government, educators, communities, industry, parents, and students to introduce youth to rewarding careers and develop the skilled workers of the future. We are seeking a detail-oriented, adaptable, and customer-focused Administrative Assistant with strong problem-solving abilities and the capacity to quickly pivot in response to changing priorities and employer needs. This role plays a key part in supporting the administration and delivery of a high-volume funding program for employers. The role is part-time, temporary (15 hours or more depending on the work). Key Responsibilities Review and assess new applications to support the progression of the funding program. Communicate with employers regarding program inquiries and provide follow-up support via phone and email. Respond to employer leads and inquiries as the first point of contact for the funding program. Maintain accurate records and documentation related to applications and employer interactions. Assist with tracking application status and ensuring timely movement through the funding process. Escalate complex inquiries or issues to the appropriate team members as needed. Provide general administrative support to ensure smooth program operations. Qualifications Previous experience in an administrative, customer service, or program support role. Desire to be proactive and demonstrate initiative with a can-do attitude. Strong verbal and written communication skills. Comfortable communicating with employers and external stakeholders by phone and email. Excellent organizational skills with high attention to detail. Ability to manage multiple tasks and prioritize work effectively. Tech savvy and comfortable working with new technology and/or databases. Familiarity with Microsoft 365 applications and CRM/case management systems considered an asset. This opportunity is open until a suitable candidate is found. We thank all applicants for their interest in this position, however, only those selected for an interview will be contacted.

The role involves reviewing and assessing funding program applications while serving as the primary point of contact for employer inquiries. You will also maintain accurate documentation and provide general administrative support to ensure efficient program operations.

Candidates should have previous experience in an administrative, customer service, or program support role with strong communication and organizational skills. Proficiency in Microsoft 365 and familiarity with CRM or case management systems is considered an asset.

• Time managementPreferred
• Customer servicePreferred
• Problem solvingPreferred
• Attention to detailPreferred
• CommunicationPreferred
• Data entryPreferred

Identified from the job description. Confirm important requirements above.

• Administrative support
• Customer service
• Problem-solving
• Communication
• Organizational skills
• Attention to detail
• Time management
• Tech savvy
• Microsoft 365
• CRM
• Case management
• Data entry
• Application processing
• Interpersonal skills
• Administrative Support
• Organizational Skills
• Customer Relationship Management
• Customer Service
• Problem Solving
• Operations
• Prioritization
• Technical Acumen
• Detail Oriented

• Administrative
• Social Services
• Customer Service & Support
• Management & Leadership
• Project Administrative Assistant
• Project / Program Administrative Assistant
• Administrative and Executive Secretaries
• Secretaries and Administrative Assistants, Except Legal, Medical, and Executive

Minimum experience

0+ years

Posting language

English

Working hours

15 hours per week