Pharmacy Assistant, L2

Job summary

The Pharmacy Assistant will process prescriptions and manage client information using Kroll software while supporting daily pharmacy operations. They are also responsible for responding to inquiries from nurses and ensuring accurate medication packaging and delivery.

Job details

CareRx is looking for a Pharmacy Assistant L2 with Kroll pharmacy software experience to join our Pharmacy team in supporting a group of LTC Homes and Retirement Communities. The Pharmacy Assistant will assist with the preparation, packaging and organization of medication deliveries, while supporting daily operations in accordance with the Pharmacy Standards of Practice. Why you should join CareRx Collaborative Team: Work with colleagues who share a passion for shaping the future of senior care. Make a Real Impact: Feel fulfilled knowing your work directly benefits others within the communities we serve. Flexible Benefits: For eligible roles, enjoy flexible medical and dental coverage that fits your needs. Defined Work Schedule: Offers a healthy work-life balance with predictable hours. Focus on Care: Work in an environment where your clinical expertise takes priority - without the demands of retail pharmacy. Supportive Culture: Be part of a respectful, inclusive workplace where collaboration, connection and shared purpose drive everything we do. Stability and Growth: Join a well-established Canadian company with a strong foundation for job security and opportunities to grow your career. Appreciation in Action: We recognize great work through peer-nominated awards, team shout-outs and everyday moments of appreciation. Celebrations and Community: From cultural events to team socials and holiday fun - we make time to connect, celebrate and enjoy the moments that bring us together. Role Accountabilities Entering new prescriptions and client information to be filled within Kroll Pharmacy software Process refill prescriptions within Kroll Pharmacy software Responding to phone inquiries from nurses providing strong customer service Conduct third-party adjudications required for prescription billing Ensure adherence to order cut-off times to achieve timely task completion Deliver prescription labels to the production department ahead of scheduled delivery times Proactively seek guidance from registered pharmacy professionals in navigating complex situations Maintain confidentiality and ethical standards and protect personal and organizational information Other duties will be assigned as required for business needs within the Pharmacy Assistant scope of responsibilities What You Will Bring to The Team: Experience as a Pharmacy Assistant or certification from an accredited Pharmacy Assistant program is preferred, but not required Excellent working knowledge of Kroll and eMAR systems (Point Click Care, Catalyst, Med E Care) Competency with Microsoft Office software Demonstrated ability to operate PACMed and PACVision machines Excellent visual acuity, numeracy, detail orientation and ability to multi-task Excellent time management and organizational skills Excellent verbal and written communication skills See what one of our current Pharmacy Assistants has to say about working at CareRx "Since joining CareRx 1.5 years ago, I've had the chance to take on new challenges and grow in my role. The support and encouragement from the team have made a big difference in my development personally and professionally. There's a strong sense of community here, with a great balance of hard work and celebration. Whether it's team events, daily tasks, or recognition, CareRx truly values its employees and creates a positive environment to thrive in." Compensation Range: $19 - $23/hour. Actual pay rate will be based on the individual candidate's credentials and experience. Location: This is on-site role at our London Pharmacy at 112 Newbold Court, and follows a five-day workweek with participation in on-call rotation for weekends. Opportunity: This is a current existing position AI Disclosure: CareRx does not use AI to screen candidates

What you’ll do

The Pharmacy Assistant will process prescriptions and manage client information using Kroll software while supporting daily pharmacy operations. They are also responsible for responding to inquiries from nurses and ensuring accurate medication packaging and delivery.

Requirements

Candidates should have experience as a Pharmacy Assistant or hold a relevant certification, though it is preferred rather than required. Proficiency in Kroll and eMAR systems, along with strong organizational and communication skills, is essential for the role.

Benefits

• Medical coverage • Dental coverage • Career growth opportunities • Job security

Listed skills

• Time management · Preferred
• Customer service · Preferred
• Communication · Preferred
• Multi-Tasking · Preferred
• Microsoft Office · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Kroll pharmacy software
• Medication packaging
• Customer service
• Third-party adjudication
• Prescription billing
• eMAR systems
• Point Click Care
• Catalyst
• Med E Care
• Microsoft Office
• PACMed operation
• PACVision operation
• Time management
• Detail orientation
• Multi-tasking
• Communication

Job areas

• Healthcare
• Customer Service & Support
• Administrative