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Pharmacy Assistant (Kroll Data Entry)

  • Oakville, ON
  • On-site
  • Posted Oct 12, 2026
  • 1 position

$19–$23 / hour

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Employment type
Full-time
Experience level
Entry, Junior · 0+ years
Minimum education
Professional degree
Posting language
English
Working hours
40 hours per week

Job summary

The Pharmacy Assistant is responsible for entering new and refill prescriptions into Kroll software and managing client information. They also provide customer service to nurses, conduct third-party billing, and ensure medication labels are prepared for production.

Job details

About CareRx Corporation At CareRx, we are shaping the future of senior care through pharmacy services that make a real difference. As Canada’s trusted leader in specialty pharmacy services for long-term care, retirement and congregate living communities, we are committed to enhancing the health of Canadians with unique and complex medication needs. Our goal is to improve clinical outcomes and provide personalized care every step of the way. CareRx is looking for a Pharmacy Assistant L2 with Kroll pharmacy software experience to join our Pharmacy team in supporting a group of LTC Homes and Retirement Communities. The Pharmacy Assistant will assist with the preparation, packaging and organization of medication deliveries, while supporting daily operations in accordance with the Pharmacy Standards of Practice. Why you should join CareRx Collaborative Team: Work with colleagues who share a passion for shaping the future of senior care. Make a Real Impact: Feel fulfilled knowing your work directly benefits others within the communities we serve. Flexible Benefits: For eligible roles, enjoy flexible medical and dental coverage that fits your needs. Defined Work Schedule: Offers a healthy work-life balance with predictable hours. Focus on Care: Work in an environment where your clinical expertise takes priority — without the demands of retail pharmacy. Supportive Culture: Be part of a respectful, inclusive workplace where collaboration, connection and shared purpose drive everything we do. Stability and Growth: Join a well-established Canadian company with a strong foundation for job security and opportunities to grow your career. Appreciation in Action: We recognize great work through peer-nominated awards, team shout-outs and everyday moments of appreciation. Celebrations and Community: From cultural events to team socials and holiday fun — we make time to connect, celebrate and enjoy the moments that bring us together. Role Accountabilities: Entering new prescriptions and client information to be filled within Kroll Pharmacy software Process refill prescriptions within Kroll Pharmacy software Responding to phone inquiries from nurses providing strong customer service Conduct third-party adjudications required for prescription billing Ensure adherence to order cut-off times to achieve timely task completion Deliver prescription labels to the production department ahead of scheduled delivery times Proactively seek guidance from registered pharmacy professionals in navigating complex situations Maintain confidentiality and ethical standards and protect personal and organizational information Other duties will be assigned as required for business needs within the Pharmacy Assistant scope of responsibilities What You Will Bring to The Team: Experience as a Pharmacy Assistant or certification from an accredited Pharmacy Assistant program is preferred, but not required Excellent working knowledge of Kroll and eMAR systems (Point Click Care, Catalyst, Med E Care) Competency with Microsoft Office software Demonstrated ability to operate PACMed and PACVision machines Excellent visual acuity, numeracy, detail orientation and ability to multi-task Excellent time management and organizational skills Excellent verbal and written communication skills See what one of our current Pharmacy Assistants has to say about working at CareRx "Since joining CareRx 1.5 years ago, I’ve had the chance to take on new challenges and grow in my role. The support and encouragement from the team have made a big difference in my development personally and professionally. There’s a strong sense of community here, with a great balance of hard work and celebration. Whether it’s team events, daily tasks, or recognition, CareRx truly values its employees and creates a positive environment to thrive in." Compensation Range: $19-23/hour. Actual pay rate will be based on the individual candidate’s credentials and experience. Location: This is on-site role at our Oakville pharmacy and follows a five-day workweek with participation in on-call rotation for weekends. Opportunity: This is a current existing position AI Disclosure: CareRx does not use AI to screen candidates Application Process CareRx is committed to employment equity and a diverse, inclusive workplace where everyone can thrive. We welcome applicants of all abilities and will provide accommodations upon request throughout the selection process. All applicants must successfully pass satisfactory background screening which can include depending on role, Criminal Record Check, Credit Check, Driver’s Abstract, Education Verification, Current Professional Registration and Referencing. Background screening will be completed after an offer of employment has been extended and accepted.

What you’ll do

The Pharmacy Assistant is responsible for entering new and refill prescriptions into Kroll software and managing client information. They also provide customer service to nurses, conduct third-party billing, and ensure medication labels are prepared for production.

Requirements

Candidates should have experience as a Pharmacy Assistant or relevant certification, along with proficiency in Kroll and eMAR systems. Strong organizational skills, attention to detail, and the ability to operate specialized pharmacy machinery are required.

Benefits

  • Medical coverage
  • Dental coverage
  • Flexible benefits

Listed skills

  • Data entry · Preferred
  • Customer service · Preferred
  • Microsoft Office · Preferred
  • Time management · Preferred
  • Communication Skills · Preferred
  • Multi-Tasking · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

  • Kroll pharmacy software
  • Data entry
  • Prescription processing
  • Customer service
  • Third-party adjudication
  • Microsoft Office
  • eMAR systems
  • Point Click Care
  • Catalyst
  • Med E Care
  • PACMed
  • PACVision
  • Time management
  • Organizational skills
  • Communication skills
  • Multi-tasking
  • Employment Equity
  • Prescription Labeling
  • Workplace Inclusivity
  • Organizational Skills
  • Ethical Standards And Conduct
  • Adjudication
  • Elderly Care
  • Billing
  • Customer Service
  • Communication
  • Confidentiality
  • Packaging And Labeling
  • Long-Term Care
  • Medical Prescription
  • Multitasking
  • Numeracy
  • Operations
  • Time Management
  • Visual Acuity
  • Registration
  • Teamwork

Job areas

  • Healthcare
  • Administrative
  • Customer Service & Support
  • Data Entry Pharmacy Technician
  • Pharmacy Aide
  • Pharmaceutical Technicians and Assistants
  • Pharmacy Aides

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