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CarltonOne

Verified Job Source

Transforming how the world measures, recognizes and rewards human performance.

Markham, Ontario

IT Services and IT Consulting
201–500 people

About

CarltonOne offers the world’s most powerful eCommerce and Engagement platform for creating B2B employee recognition, customer loyalty, rewards, and sales/channel incentive programs. Recognized as one of the top 50 most inspiring workplaces in North America, CarltonOne helps our partners and clients operate programs with over 10 million rewards in over 185 countries. Every transaction on our platform fuels our Evergrow sustainability mission to fight climate change with a unique eco-action business model that is funding the planting of millions of trees every year.

Open positions

People and Culture Administrator

Hybrid · Markham

The People and Culture Administrator will manage HRIS systems, support recruitment and onboarding processes, and assist with employee engagement initiatives. They will also provide administrative support to the VP of People and Culture regarding performance management and compensation strategy.

UX Designer

Hybrid · Markham

The UX Designer will conduct user research and create intuitive wireframes, prototypes, and workflows for web and mobile platforms. They will collaborate with cross-functional teams including Product Managers and Engineers to ensure design consistency and accessibility across the global platform.

Client Success Account Coordinator

On-site · Markham

The Client Success Account Coordinator supports Client Success Managers in implementing and managing client programs, including data management and module configuration. They also serve as the first point of contact for resolving ticket-based client queries and generating reports.

Director of Technical Support

On-site · Markham

The Director of Technical Support will lead, mentor, and scale a multi-tier global support team while defining operational strategies to ensure exceptional customer experiences. This role involves collaborating cross-functionally with Engineering and Product teams to drive system reliability, product improvements, and the implementation of AI-based support solutions.

Vice President of Global Procurement

On-site · Markham

The Vice President of Global Procurement will lead the company's global procurement strategy, supplier portfolio, and pricing framework to support growth and profitability. This role involves managing strategic supplier relationships, driving commercial negotiations, and collaborating with executive leadership to optimize margins and market competitiveness.

Lead Developer

On-site · Markham

The Lead Developer will provide technical authority and architectural guidance to ensure platform scalability and high availability across global systems. They will also mentor senior engineers and champion responsible AI adoption while contributing production-quality code.