Supervisor - part-time - Vaughan Mills Mall and surrounding areas

Supervisor - part-time Vaughan Mills Mall and surrounding areas $20 - $23 / hour CAD Approximately 10 - 15 hours per week Availability to work on weekends may be needed. This position is not eligible for relocation. Must be eligible to work in Canada without visa sponsorship. Company Background Smarte Carte is a global provider of travel and leisure infrastructure solutions, serving major airports, transportation hubs, entertainment destinations, retail locations, resorts, and fitness centers across North America, Europe, the Middle East, and Asia-Pacific. For more than 50 years, we have partnered with over 3,500 world-class venues to deliver convenient, reliable services used by millions of people each year. Our portfolio includes luggage carts, smart locker systems, mobility rentals (ECVs, wheelchairs, and strollers), massage chairs, medallion collectibles, and a variety of guest and passenger services designed to enhance the visitor experience. Are you looking for a job with a flexible schedule, great pay, and a fantastic work environment? Are you looking for a place to develop and build your career? Do you like to have your voice heard and be involved in process improvements? Then Smarte Carte is the place for you! A positive attitude and willingness to learn are the top qualities for our ideal candidate. Smarte Carte prides itself on having a diverse and inclusive workforce. All genders, ethnicities, and backgrounds are encouraged to apply. Smarte Carte is focused on being environmentally responsible by owning/operating recyclable equipment and reducing our carbon footprint. BASIC FUNCTION The part-time supervisor will be responsible for work at Vaughan Mills, including support of fitness locations, equipment to be maintained will include strollers, carts, massage chairs. Key Responsibilities Maintain excellent communication and cooperation with other employees and those at service locations. Practice safe work processes; assuring safety of visitors and employees. Perform duties in an honest, reliable, and a professional manner. Inspect and perform maintenance on equipment. Complete and submit all necessary reports in an accurate and timely manner. Other duties as assigned by management. Experience Minimum 3 years in a customer service role. 3 years of field-based product support experience (route) is preferred. EDUCATION High school diploma or equivalent required Qualifications Computer & mechanical aptitude Excellent communication & customer service skills CERTIFICATIONS/LICENSES Valid Driver license required Physicial Requirements Lift 40 lbs. to waist height Walk and stand for 8 hours Experience Required Computer & mechanical aptitude 3 year(s): Customer Service Preferred 3 year(s): Prior field-based support experience (route) Education Required High School or better Licenses & Certifications Required Drivers License Skills Required Cleaning Driving Conflict Resolution Collaboration Time Management Prioritizing Customer Service Communication Troubleshooting Computer Preferred People Management Coaching Behaviors Required Team Player: Works well as a member of a group Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well Dedicated: Devoted to a task or purpose with loyalty or integrity Preferred Enthusiastic: Shows intense and eager enjoyment and interest Motivations Required Self-Starter: Inspired to perform without outside help See job description

The supervisor is responsible for maintaining equipment such as strollers, carts, and massage chairs at Vaughan Mills and fitness locations. Key duties include performing equipment maintenance, ensuring safety for visitors and employees, and submitting accurate reports.

Candidates must have a high school diploma, a valid driver's license, and at least 3 years of customer service experience. Mechanical aptitude and the ability to lift 40 lbs are also required.

• Time managementPreferred
• Customer servicePreferred
• CleaningPreferred
• CollaborationPreferred
• CommunicationPreferred
• TroubleshootingPreferred
• CoachingPreferred
• Conflict ResolutionPreferred

Identified from the job description. Confirm important requirements above.

• Cleaning
• Driving
• Conflict Resolution
• Collaboration
• Time Management
• Prioritizing
• Customer Service
• Communication
• Troubleshooting
• Computer
• People Management
• Coaching

• Management & Leadership
• Customer Service & Support
• Retail
• Trades
• Logistics

Minimum education

High school

Minimum experience

2+ years

Apply by

Oct 2, 2026

Posting language

English

Working hours

15 hours per week

Seniority

Mid-Senior level