Program Manager, CASA House and Adolescent Day Program

Job summary

The Program Manager provides operational leadership and service delivery oversight for the new integrated CASA House and Adolescent Day Program in Fort McMurray. Responsibilities include recruiting and developing interprofessional teams, managing budgets, and establishing clinical processes to ensure seamless mental health care.

Job details

Help build the future of adolescent mental health care in Alberta CASA Mental Health is expanding its circle of care around the province to provide much needed mental health services to as many families as possible – where they need it, when they need it. This is part of our vision of a community where all children, youth and their families are provided with timely mental health care and empowered to thrive. As part of that expansion, CASA Mental Health will open a new CASA House facility in Fort McMurray in 2027. Reporting to the Director, Clinical - CASA House and Day Programs, the Program Manager for CASA House Fort McMurray provides operational leadership and oversight for an innovative new integrated model of care, bringing together CALOCUS Level 5 (CASA House) and Level 4 (Adolescent Day Program) within a single purpose-built program. This is a unique opportunity to help establish a first-of-its-kind service in Fort McMurray. As a foundational leader, you will play a key role in building the program before opening. recruit You’ll and develop high-performing teams, establish clinical and operational processes, strengthen community partnerships and prepare the programs to deliver exceptional care from day one. Working within a collaborative leadership model, the Program Manager provides operational direction and service delivery leadership, including performance management, mentorship and coaching of interprofessional staff, budget oversight, workforce planning, staff education, quality improvement and evaluation. The Program Manager will work closely with internal and external careholders to develop integrated service pathways that ensure adolescents and families receive seamless, evidence-informed mental health care. This is an exciting opportunity for an innovative leader who thrives in building teams, leading change and creating exceptional programming that will shape the future of adolescent mental health care in Alberta. Successful candidates will be energized by ambiguity, thrive in building new programs, and be excited by the opportunity to establish services, recruit teams, and shape organizational culture from the ground up. Why Join CASA Mental Health? * Build Alberta's newest integrated adolescent mental health programs from the ground up. * Lead a dedicated interprofessional team through planning, recruitment, implementation, and program launch. * Partner with community organizations, schools and health-care providers to improve access to specialized mental health services. * Help shape the future of adolescent mental health care and leave a lasting legacy in a growing community. * Have access to competitive benefits, pension and a Flexible Spending Account. * Competitive pay and additional compensation available. * Don’t live in Fort McMurray? CASA Mental Health will help you relocate to the Regional Municipality of Wood Buffalo! Job Details Salary range: $86,815 to $131,281 Shift structure: Monday to Friday, 7.25 hours per day Primary location: Fort McMurray (onsite) Union: Exempt FTE: 1.0 Status: Permanent The Program Manager will: * Provide operational direction and service delivery leadership, including performance management, mentorship and coaching of interprofessional staff, workforce planning, staff education, quality improvement and evaluation. * Work closely with internal and external careholders to develop integrated service pathways that ensure adolescents and families receive seamless, evidence-informed mental health care. * Model, develop and promote effective, collaborative communication within and between teams to promote a safe, respectful and trusting workplace culture. * Organize and participate in external engagements representing CASA Mental Health, including presentations at events/meetings, attending exhibits and speaking with the community at large. * Promote a culture of growth and development, providing leadership, guidance and support to program, clinical and educational staff. * Initiate and lead the recruitment cycle, including interviewing, hiring, onboarding, offboarding and termination. * Oversee a collaborative leadership model, providing leadership and direction to program supervisors, physicians and interprofessional team members to support the development and implementation of high-functioning teams. * Effectively allocate personnel and operations budgets, including travel and transportation allocations. Qualifications and Experience * Graduate degree in clinical psychology, social work (with psycho-social intervention designation), occupational therapy or nursing; or a bachelor’s degree in nursing with a minimum of five years of experience in child and family mental health and at least two years of leadership experience. * Equivalent combinations of education, professional registration and progressive leadership experience in clinical health care environments may also be considered. * Current registration and good standing with the applicable professional regulatory college under Alberta's Health Professions Act. * Minimum of five years of progressively responsible experience in child and youth mental health, addictions, acute health care or related human services. * Minimum of two years of leadership experience in a health-care setting. * Demonstrated experience leading interprofessional teams, managing operations, developing staff and driving quality improvement initiatives. * Experience leading the development, implementation or expansion of clinical programs or services is an asset. * Project management experience, including operational readiness, implementation planning or change management is an asset. * Experience collaborating across health care, education and community sectors is an asset. * Certification in Lean methodology, quality improvement or project management is an asset. Knowledge, Skills and Abilities * Demonstrated commitment to excellence in all aspects of clinical practice, including the ability to monitor, supervise and educate on clinical practice standards and relevant Acts and Legislation. * Commitment to quality improvement processes by using enhanced skills in program design and evaluation. * Understanding of interprofessional approach to mental health issues, Grades 7 - 12 health care education environments and inpatient mental health nursing practices. * Ability to work autonomously as well as within a team to achieve objectives. * Demonstrated ability to identify barriers, adapt to new or unexpected situations and facilitate solution development. * Ability to collaborate with and build consensus across internal and external programs and services. * Demonstrated leadership ability with excellent organizational, interpersonal, communication, problem-solving and collaboration skills. Conditions of Employment * A satisfactory Criminal Records Check with Vulnerable Sector Search and Child Intervention Check. This would be the financial responsibility of the successful candidate. * Ability to pass and maintain Therapeutic Crisis Intervention (TCI) certification (training provided by CASA) as well as physical ability to perform all interventions. * This position will require relocation to Fort McMurray by the summer of 2027. Relocation assistance may be provided. Working Conditions * A valid driver’s license and access to a reliable vehicle is required to travel between CASA sites within geographical area and to organizational learning days at various provincial locations. Your Well-Being Matters At CASA, we know a career in mental health is more than just a job, it’s a calling. That’s why we take care of the people who make that care possible. We offer competitive benefits, opportunities for growth, and the support you need to rest, recharge and continue making a difference. What We Offer: * Employer-paid health and dental benefits, including $1000 per paramedical practitioner and $2,000 annually in mental health services. * Flexible Spending Account that allows you choose between Health Spending, Personal Spending, your RRSP or CASA Pension Plan. * Defined contribution pension plan with generous employer match. * Five paid wellness days plus a holiday break in December to spend time with loved ones. * Paid time off for illness, bereavement, moving and education. * Up to 12 weeks parental leave top-up so you can spend precious time with your new addition. * Access to our Employee Assistance Program (EAP) and a range of employee discounts. * Learning and growth opportunities including ongoing Indigenous cultural competency training and annual inclusivity, diversity, equity and accessibility training events. * Recognition and community-building through employee appreciation events, team celebrations and opportunities to connect across CASA locations. * Northern living top up Apply today to start making a difference for Alberta’s children and families! Your success matters to us. If there is anything we can do to make the application or interview process more accessible for you, please let us know at recruitment@casaservices.org Closing Date: September 16, 2026 Please quote the following competition number in your application materials: 26-141.

What you’ll do

The Program Manager provides operational leadership and service delivery oversight for the new integrated CASA House and Adolescent Day Program in Fort McMurray. Responsibilities include recruiting and developing interprofessional teams, managing budgets, and establishing clinical processes to ensure seamless mental health care.

Requirements

Candidates must hold a graduate degree in a clinical field or a bachelor's degree in nursing with at least five years of experience in child and youth mental health. A minimum of two years of leadership experience in a health-care setting and current professional registration in Alberta are required.

Benefits

• Health insurance • Dental benefits • Mental health services coverage • Flexible spending account • Defined contribution pension plan • Paid wellness days • Holiday break • Paid time off • Parental leave top-up • Employee assistance program • Employee discounts • Relocation assistance • Northern living top up

Listed skills

• Change Management · Preferred
• crisis intervention · Preferred
• Mentorship · Preferred
• Quality Improvement · Preferred
• Project management · Preferred
• Interprofessional Collaboration · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Operational leadership
• Clinical program management
• Staff recruitment
• Performance management
• Mentorship
• Budget oversight
• Workforce planning
• Quality improvement
• Interprofessional collaboration
• Change management
• Project management
• Clinical supervision
• Stakeholder engagement
• Strategic planning
• Crisis intervention
• Lean Methodologies
• Change Leadership
• Quality Improvement Processes
• Program Design
• Time Off Management
• Family Mental Health
• Valid Driver's License
• Planning
• Quality Improvement
• Mental Health
• Social Work
• Change Management
• Clinical Practices
• Clinical Psychology
• Community Mental Health Services
• Collaborative Communications
• Crisis Intervention
• Cultural Competency Training
• Employee Assistance Programs
• Performance Management
• Occupational Therapy
• Leadership
• Human Services
• Innovation
• Interpersonal Communications
• Problem Solving
• Legislation
• Project Management
• Mental Health Nursing
• Nursing
• Employee Onboarding
• Operations
• Organizational Learning
• Presentations
• Program Management

Job areas

• Healthcare
• Management & Leadership
• Social Services
• Day Program Manager
• Program Manager (General)
• Policy and Planning Managers
• Managers, All Other