Therapy Support Navigator

Job summary

The Therapy Support Navigator assists Mental Health Therapists with case management, treatment plan implementation, and the facilitation of patient and family groups. They also conduct observations in schools and homes while maintaining documentation in electronic medical records.

Job details

A Rewarding Career at CASA Mental Health Are you passionate about creating hope for children, youth and families? At CASA Mental Health, every role contributes to our mission of building resilience and advocating for the children and families we serve. Guided by our vision of a community where all children and youth are empowered to thrive, we deliver holistic, evidence-informed and compassionate care across Alberta. About the CASA Mental Health Classrooms Program You will be a part of a team that works within community schools, right where children live and learn. The CASA Classrooms program provides individual and group therapy, psychiatric care, medication management and schooling according to each student’s individual need. CASA Classrooms are CASA’s model for school-based mental health service. The program is delivered in partnership with the Government of Alberta, community partners and school divisions. Job Details Wage range: $33.92 to $41.70 Vacation: 15 days annually Shift structure: Monday to Friday, 7.25 hours per day Primary location: Slave Lake Union: In-Scope Classification: Therapy Support Navigator FTE: 1.0 Status: Permanent Hybrid/Multi-site About the Role Reporting to the Program Manager, the Therapy Support Navigator works closely with the program’s Mental Health Therapists (MHTs) to support screening, case management, delivery of treatment and achievement of treatment plans. The Therapy Support Navigator has an integral role within the therapy team to provide treatment extension, and promote the uptake and application of skills within family and school settings. The Therapy Support Navigator also facilitates child, adolescent and parent treatment groups under the supervision of the MHTs. The Therapy Support Navigator will: Assist Mental Health Therapists with assessments and assigned case management. Conduct facility, school and home observations and prepare reports. Provide hands-on modelling and coaching to families based on treatment plans. Maintain family contacts to review strategies and provide updates to the treatment team. Contact schools, parents and community partners on behalf of clinicians to gather information and support patient success. Assist with patient and family groups, including facilitation, setup, observation and note-taking. Attend staff planning sessions, case conferences and patient meetings to provide information on community support and discharge resources. Complete electronic medical record documentation and support completion of treatment plans and reports. Build relationships with Head Start staff through meetings, classroom visits and online presentations. Prepare monthly newsletters for Head Start sites covering CASA programs, groups, referrals and child development. Participate in supervision and weekly interprofessional case conferences. Provide coverage when necessary and perform other duties as assigned. Knowledge, Skills and Abilities Strong knowledge of behaviour management techniques and evidence-based practices. Excellent case management, critical thinking, collaboration, analytical and problem-solving skills. Strong organizational and interpersonal communication skills. Ability to work independently, prioritize tasks and adapt to changing situations. Ability to ask effective questions to identify key issues and drivers. Understanding of interdisciplinary approaches to mental health and mental illness. Ability to build consensus and work respectfully and collaboratively with all staff. Advanced proficiency with Microsoft Office including Outlook, Word, Excel and PowerPoint. Qualifications and Experience Bachelor’s degree in social work, child and youth care, early childhood education or a related discipline such as psychology, social sciences, etc. Active registration under the Health Professions Act, if eligible. A minimum of two years of practical experience in children’s mental health treatment setting. Experience in navigating services and locating resources in a community. Conditions of Employment A satisfactory Criminal Records Check with Vulnerable Sector Search and Child Intervention Check. This would be the financial responsibility of the successful candidate. Ability to pass and maintain Therapeutic Crisis Intervention (TCI) certification (training provided by CASA) as well as physical ability to perform all interventions. Working Conditions Valid class 5 driver’s license and access to a reliable vehicle. Your Well-Being Matters At CASA, we know a career in mental health is more than just a job, it’s a calling. That’s why we take care of the people who make that care possible. We offer competitive benefits, opportunities for growth, and the support you need to rest, recharge and continue making a difference. What We Offer: Employer-paid health and dental benefits, including $750 per paramedical practitioner and $2,000 annually in mental health services. Flexible Spending Account that allows you choose between Health Spending, Personal Spending, your RRSP or CASA Pension Plan. Defined contribution pension plan with generous employer match. Five paid wellness days plus a holiday break in December to spend time with loved ones. Paid time off for illness, bereavement, moving and education. Up to 12 weeks parental leave top-up so you can spend precious time with your new addition. Access to our Employee Assistance Program (EAP) and a range of employee discounts. Ongoing learning and growth opportunities including annual training events such as Indigenous Knowledges Day. Recognition and community-building through employee appreciation events, team celebrations and opportunities to connect across CASA locations. Apply today to start making a difference for Alberta’s children and families! Your success matters to us. If there is anything we can do to make the application or interview process more accessible for you, please let us know at recruitment@casaservices.org Closing Date: September 27, 2026 Please quote the following competition number in your application materials 26-132. #CASAClinical

What you’ll do

The Therapy Support Navigator assists Mental Health Therapists with case management, treatment plan implementation, and the facilitation of patient and family groups. They also conduct observations in schools and homes while maintaining documentation in electronic medical records.

Requirements

Candidates must hold a bachelor's degree in social work, child and youth care, early childhood education, or a related field. A minimum of two years of practical experience in a children's mental health setting is required.

Benefits

• Health benefits • Dental benefits • Mental health services coverage • Flexible spending account • Defined contribution pension plan • Paid wellness days • Holiday break • Paid time off • Parental leave top-up • Employee assistance program • Employee discounts • Professional development opportunities

Listed skills

• crisis intervention · Preferred
• assessment · Preferred
• Problem solving · Preferred
• Collaboration · Preferred
• Group Facilitation · Preferred
• Mental Health Support · Preferred
• case management · Preferred
• Microsoft Office · Preferred
• Critical Thinking · Preferred
• Coaching · Preferred
• interpersonal communication · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Case management
• Behavior management
• Critical thinking
• Collaboration
• Analytical skills
• Problem-solving
• Interpersonal communication
• Mental health support
• Treatment planning
• Group facilitation
• Electronic medical record documentation
• Microsoft Office
• Assessment
• Coaching
• Crisis intervention
• Report Writing
• Group Therapy
• Patient Treatment
• Psychiatric Care
• Time Off Management
• Newsletters
• Resilience
• Advocacy
• Head Start (Education Program)
• Treatment Planning
• Information Gathering
• Valid Driver's License
• Compassion
• Microsoft Excel
• Mental Health
• Management
• Case Management
• Social Work
• Child Development
• Community Mental Health Services
• Crisis Intervention
• Critical Thinking
• Evidence-Based Practice
• Employee Assistance Programs
• Psychology
• Interpersonal Communications
• Problem Solving
• Medication Administration
• Mental Diseases
• Microsoft Outlook
• Microsoft PowerPoint
• Presentations
• Program Management
• Social Sciences
• Staff Planning

Job areas

• Healthcare
• Social Services
• Education
• Patient Navigator
• Family / School / General Case Manager
• Social Work and Counselling Professionals
• Child, Family, and School Social Workers