Account Manager

Job summary

Manage assigned client accounts as the primary field contact, maintain customer relationships, and conduct field testing and analysis related to production chemicals and pipeline operations. Prepare customer reports, support inventory management and pipeline risk assessments, participate in safety activities, and coordinate with internal teams.

Job details

CATALYST Production Systems Ltd. is a subsidiary of Whitewater Management and is a locally owned company focused in the Production Chemical market. With a strong focus on customer service and technical expertise, CATALYST is quickly becoming a leader as a Production Chemical provider within the Oil and Gas Industry. We are looking for an energetic, positive, experienced Account Manager who will be able to manage multiple aspects of our rapidly expanding business, in a fast-paced environment based in our Grande Prairie, Alberta Depot. This is a field-based role. Our Accounts Manager will be actively engaged on-site, visiting clients and ensuring that projects are executed with the highest level of care and attention to detail, upholding the exceptional standards that Catalyst is known for delivering. Responsibilities (including but not limited to) Manage assigned client accounts and serve as the primary field-level point of contact Maintain strong customer relationships through regular field interaction and communication Conduct field testing, data collection, and analysis related to production chemicals and pipeline operations Prepare and submit accurate reports to customers Support inventory management related to chemicals, materials, and field equipment Perform pipeline risk assessments and support basic flow modelling activities Participate in HSE activities including Job Safety Analyses (JSAs) and Safety Observations Ensure compliance with company and client safety requirements Communicate effectively with internal operations and management teams Qualifications Minimum five years of experience working with production chemicals, treating both oil and gas Experience in oilfield operations with strong field-based technical exposure Experience in frac, pipeline, or oilfield operations considered an asset Strong customer service and account management capability Technical competency in production chemicals and corrosion mitigation for pipelines and facilities Strong proficiency in Microsoft Office (Excel, Word, Outlook) Safety focused mindset with demonstrated safety leadership Requirements H2S First Aid Legally authorized to work in Canada without restrictions Valid Class 5 Driver’s License Benefits: Dental care Disability insurance Employee assistance program Extended health care Life insurance Vision care Wellness program Experience: Corrosion mitigation (pipelines and facilities): 2 years (preferred) Inventory management: 2 years (preferred) Pipeline risk assessment: 2 years (preferred) Business development: 2 years (preferred) Production chemical: 2 years (preferred)

What you’ll do

Manage assigned client accounts as the primary field contact, maintain customer relationships, and conduct field testing and analysis related to production chemicals and pipeline operations. Prepare customer reports, support inventory management and pipeline risk assessments, participate in safety activities, and coordinate with internal teams.

Requirements

Candidates need at least five years of experience with production chemicals for oil and gas, along with oilfield operations experience and strong field-based technical skills. The role also requires customer service and account management capability, production chemical and corrosion mitigation knowledge, Microsoft Office proficiency, H2S and First Aid credentials, a valid Class 5 driver's license, and unrestricted authorization to work in Canada.

Benefits

• Dental Care
• Disability Insurance
• Employee Assistance Program
• Extended Health Care
• Life Insurance
• Vision Care
• Wellness Program

Listed skills

• Account Management · Preferred
• Inventory management · Preferred
• Microsoft Excel · Preferred
• Microsoft Word · Preferred
• Microsoft Outlook · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Account Management
• Customer Relationship Management
• Production Chemicals
• Corrosion Mitigation
• Field Testing
• Data Collection and Analysis
• Pipeline Operations
• Pipeline Risk Assessment
• Flow Modelling
• Inventory Management
• HSE Compliance
• Job Safety Analysis
• Safety Leadership
• Microsoft Excel
• Microsoft Word
• Microsoft Outlook

Job areas

• Energy
• Sales
• Customer Service & Support
• Security & Safety