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Caylent

Verified Job Source

Caylent is a cloud native services provider that empowers organizations to harness technology and innovation through expert AWS solutions and support.

Irvine, California

IT Services and IT Consulting
501–1,000 people

About

Caylent is a cloud native services company that helps organizations bring the best out of their people and technology using AWS. We are living in a software-defined world where technology is at the core of every business. To thrive in this paradigm, organizations need to empower their people and processes through technology. Caylent is uniquely positioned to fuel that engine of innovation by bringing ambitious ideas to life for our customers.

Open positions

Forward Deployed Product Manager

Remote · Canada, Modena, Emilia-Romagna, Italy, United States

Lead the product workstream for client engagements by assessing current operations, designing future-state product development lifecycles, and coaching teams on AI-assisted workflows. You will also define and refine agentic IP and tooling while supporting pre-sales activities and internal methodology improvements.

Forward Deployed AI Lead

Remote · Canada, Modena, Emilia-Romagna, Italy, United States

The Forward Deployed AI Lead acts as the strategic and architectural lead on AI engagements, mapping AI outcomes to business value and guiding executive stakeholders. They partner with engineers to deliver AI solutions while identifying expansion opportunities and building long-term client relationships.

Senior Change Strategist

Remote · Canada, Modena, Emilia-Romagna, Italy, United States

The Senior Change Strategist will design and execute change programs to drive adoption of strategic initiatives and technology implementations. They will act as a trusted advisor to client stakeholders, translating strategic priorities into actionable plans and measurable business outcomes.

AI/ML Engineering Manager

Remote · Canada, United States

Lead a team of ML engineers and architects while managing high-impact customer engagements and pre-sales activities. Responsible for hiring, people development, and defining the technical architecture for production ML systems on AWS.

Senior CX Engineer

Remote · Canada, Modena, Emilia-Romagna, Italy, United States

Build and implement enterprise contact center transformations using Amazon Connect, AI agents, and serverless AWS architectures. Develop AI-native self-service experiences and custom agent tooling while collaborating directly with customer engineering teams.

Senior CX Engineer

Remote · Canada, Modena, Emilia-Romagna, Italy, United States

Build and implement enterprise contact center transformations using Amazon Connect, Generative AI, and serverless AWS architectures. Develop AI agents, custom agent tooling, and automated infrastructure while collaborating directly with customer engineering teams.

Customer Solutions Architect, Amazon Connect

Remote · Canada, Modena, Emilia-Romagna, Italy, United States

Partner with sales teams and enterprise clients to design and architect scalable customer experience solutions using Amazon Connect and AWS. Provide technical leadership through discovery workshops, solution design, and the integration of AI/ML capabilities into contact centers.

Senior Field Marketing Specialist

Remote · Canada, Modena, Emilia-Romagna, Italy, United States

Plan and execute end-to-end event marketing activities including conferences, trade shows, and executive dinners to drive brand awareness and demand. Manage event budgets, negotiate with vendors, and collaborate with Sales and Marketing teams to ensure successful execution and reporting.

Principal AI/ML Architect

Remote · Canada, United States

You will lead end-to-end ML assessments and serve as the senior technical authority on client engagements to drive strategic architectural decisions. Additionally, you will partner with sales teams to scope proposals and strengthen the internal ML practice through peer guidance and thought leadership.

Senior Customer Solution Architect

Remote · Canada, United States

Lead deep dive architecture and design sessions while authoring proposals and statements of work for AWS solutions. Evangelize AWS through content creation and provide mentorship to peers on complex strategic pursuits.

Principal Strategist

Remote · Canada, United States

The Principal Strategist will lead large-scale technology transformations for financial services clients by defining business value and building strategic roadmaps. They will collaborate with cross-functional teams to drive account growth and ensure successful delivery of cloud-native solutions.