Since 2015, Caylent has grown alongside organizations modernizing on AWS. It is the operating partner they trust to build, run, and evolve intelligent systems at scale. As an AWS Premier Tier Services Partner, Anthropic Preferred Services Partner, and AWS Managed Services Provider, with ten Partner of the Year Awards, including GenAI, Migration, and Security Consulting Partner of the Year in 2025, Caylent combines deep AWS expertise, proprietary accelerators, and an agentic delivery system to move organizations from ideas to impact, faster.
Remote · Canada, Modena, Emilia-Romagna, Italy, United States
Manage end-to-end projects using Agile methodologies while ensuring they are completed on time, within scope, and within budget. Build and maintain client trust through reliable delivery, proactive communication, and effective management of project risks and issues.
Remote · Canada, Modena, Emilia-Romagna, Italy, United States
Lead delivery on large-scale, complex client engagements by managing a team of software engineers and architects. Oversee technical requirements, architectural decision-making, and stakeholder communication to ensure successful project delivery.
Remote · Canada, Modena, Emilia-Romagna, Italy, United States
The Senior Forward Deployed Engineer owns the full client relationship from discovery through close, managing architecture decisions and delivery independently. They are responsible for scoping work, identifying expansion opportunities, and ensuring the delivery of maintainable, high-quality AI and cloud solutions.
Remote · Canada, Modena, Emilia-Romagna, Italy, United States
The Forward Deployed AI Lead acts as the strategic and architectural lead on AI engagements, mapping AI outcomes to business value and guiding executive stakeholders. They partner with engineers to deliver AI solutions while identifying expansion opportunities and building long-term client relationships.
Remote · Canada, Modena, Emilia-Romagna, Italy, United States
Lead the product workstream for client engagements by assessing current operations, designing future-state product development lifecycles, and coaching teams on AI-assisted workflows. You will also define and refine agentic IP and tooling while supporting pre-sales activities and internal methodology improvements.
Remote · Canada, Modena, Emilia-Romagna, Italy, United States
The Principal Data Architect will lead the design and implementation of complex cloud-based data solutions for clients. They will also act as a data engineering subject matter expert to define strategic roadmaps and provide technical guidance to the engineering team.
Remote · Canada, Modena, Emilia-Romagna, Italy, United States
You will design and implement enterprise-scale contact center solutions using Amazon Connect, generative AI, and serverless technologies. The role involves hands-on development, debugging production systems, and collaborating with customer engineering teams to deliver high-quality technical solutions.
Remote · Canada, Modena, Emilia-Romagna, Italy, United States
Own and deliver production-grade AI workstreams and LLM-native systems directly within client organizations. Translate ambiguous business problems into scoped technical deliverables and transfer lasting capabilities through documentation and reusable artifacts.
Remote · Canada, Modena, Emilia-Romagna, Italy, United States
Lead the architecture and technical delivery of complex Amazon Connect and AI agent solutions for customers. Manage technical teams, ensure alignment with business outcomes, and provide expert guidance on AI-native contact center transformations.
Remote · Canada, Modena, Emilia-Romagna, Italy, United States
The Senior Change Strategist will design and execute change programs to drive adoption of strategic initiatives and technology implementations. They will act as a trusted advisor to client stakeholders, translating strategic priorities into actionable plans and measurable business outcomes.
Remote · Canada, United States
Lead a team of ML engineers and architects while managing high-impact customer engagements and pre-sales activities. Responsible for hiring, people development, and defining the technical architecture for production ML systems on AWS.
Remote · Canada, Modena, Emilia-Romagna, Italy, United States
Partner with sales teams and enterprise clients to design and architect scalable customer experience solutions using Amazon Connect and AWS. Provide technical leadership through discovery workshops, solution design, and the integration of AI/ML capabilities into contact centers.
Remote · Canada, United States
The Machine Learning Architect will guide teams through Agile ceremonies and translate customer requirements into actionable tasks for engineers. They will also lead discussions on architecture and troubleshoot issues in various environments.
