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ITIL v4-Certified Senior Release Governance and Deployment Manager with over 15 years of senior enterprise IT experience driving operational stability across multi-tier environments. Proven track record serving as a definitive verification checkpoint and go/no-go gatekeeper to protect live production baselines from overlapping code conflict, branching friction, and critical downtime. A methodical process facilitator who seamlessly bridges communication across matrixed engineering, QA, and product teams to enforce strict operational compliance, align deployment schedules with Agile sprints, and maintain environment integrity.

• Azure DevOps Pipeline Compliance Auditing
• Chef/Knife Step Verification
• CI/CD Architecture Validation
• Configuration Management Runbook Architecture
• Go/No-Go Gatekeeping
• ITIL v4 Compliance Standards
• Jira Queue Auditing
• Linearity Enforcement
• Overlap Prevention
• Sequential Promotions
• SVN/Git Code Pulls
• Versioned Fix Verification

1. Senior Configuration & Release Governance Manager

   [Company Name]

   Jan 2011 to Present

   • Annual Production Volume: Accountable for organizing, gating, and executing 65 comprehensive release packages delivered to live production environments annually, seamlessly handling single standalone drops as well as multi-component architectures. • Matrix Governance Integration: Harmonized and led deployment sequences across an active cross-functional stakeholder network consisting of 2 development teams, 1 implementation team, 1 QA team, and 4 product owners; routinely sat in on Kanban team syncs and sprint cycles to coordinate delivery dates and mitigate environment scheduling conflicts. • Environment Optimization Metrics: Systematically drove multi-component progression tracking across 4 separate regional tiers (Dev, Qual, Staging/UAT, and live Production), consistently maintaining an operational 98% to 99% production uptime success rate. • Linearity Enforcement: Protected live environment baselines from overlapping code corruptions or accidental overwrites by enforcing strict chronological gates; held secondary release packages until baseline versions cleared the pipeline entirely. • Jira Audit Trail Integrity: Secured exhaustive change transparency for internal compliance audits by relationally mapping separate developer incident records (IRs) directly to master client-approved Change Requests (CRs). • Pipeline Metadata Verification: Acted as a mandatory verification gate within automated infrastructure pipelines; audited active deployment builds in Azure DevOps and CI/CD pipelines to ensure package names, version strings, and build metadata perfectly mirrored authorized Jira documentation. • Technical Build Engineering: Executed literal environment staging steps, pulling code packages from SVN/Git, running Maven compilations, checking Chef/Knife configuration parameters, and using Linux command line to bundle tar archives into staging areas. • Versioned Defect Remediation: Processed failed deployment cycles by routing bugs back to a 'Waiting for Fix' state, requiring engineering teams to submit an entirely new versioned release to ensure absolute configuration traceability. • Process Access Control: Served as the manual operational gatekeeper for a sensitive 35-role Canadian access control matrix to maintain corporate security standards and provincial regulatory compliance.

1. Institution not stated in résumé

   Diploma in Information Technology, Database Concentration

   Formal Technical Foundation

• Certified ITIL v4 Foundation – IT Service Management Global Standard

• Emerging Leadership Program (ELP) Certification – 5-Month Active Professional Development Framework

• Technical Writing Certification – Corporate Professional Development Framework