Process Improvement Specialist

Original job posting

Analyze maintenance and operational data, troubleshoot HVAC issues, and lead root cause investigations to improve service effectiveness and resolve problems at their source. Coordinate with operations, unionized staff, and service providers while advancing energy initiatives, building automation improvements, technical plans, and procedures for new property start-ups.

Job details

Global Workplace Solutions (GWS) - Local is a hard services-led, tailored facility management solution. We self-perform hard services while partnering with best-in-class soft service providers to offer custom facility and project management solutions to our clients. We focus on empowering our team with a high-level of downstream accountability resulting in an agile and efficient service delivery. In addition to our core facility and project management capabilities, our platform offers direct access to our Best-in-Class services including ESG, Security Consulting, Workplace Strategy, and Workplace Experience. About The Role CBRE are actively seeking a Process Improvement Specialist located in Toronto, Ontario whose main responsibilities will include, but are not limited to, the following: Perform analytical studies (e.g., maintenance/operational costs/ etc.) including descriptive reporting Predictive analysis / Process engineering of HVAC operations to improve effectiveness of service to clients Troubleshoot HVAC issues in conjunction with operations department providing a theoretical approach to situations Work alongside unionized staff in a leadership capacity Perform Root Cause Analysis investigations to remediate problems from the source Liaise between various service providers to ensure standard of care is maintained for clients Spearhead the Energy Smart Operations initiatives and the associated metrics Building automation programming and efficiency enhancements Progress the “5 Year Plan” along from a technical, innovation, procedural, and documentation standpoint Assist new property start-ups using technical knowledge such a creating Standard Operation Procedures Performs other projects and duties as assigned. What You’ll Need Our ideal candidate will have experience in a coordinator capacity (preferably in facilities management and/or commercial real estate) Post-secondary education (or equivalent combination of education and experience), preferably in engineering Strong troubleshooting aptitude Ability to work at critical facilities such as commercial offices, data centers, healthcare, or industrial sites is an asset Intermediate level working knowledge of MS Office applications (i.e., Word, Excel, PowerPoint, etc.) Experience in data aggregation and analysis (e.g. Power BI, entry level SQL, etc.) Fundamental knowledge of visual programming and Python language Proven analytical capabilities with demonstrated attention to detail Strong written/verbal English communication skills; ability to communicate complex information in a clear/concise manner, particularly in client facing situations Self-starter with ability to work under minimal supervision Applicants must be currently authorized to work in Canada without the need for visa sponsorship now or in the future. Why CBRE? When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values — respect, integrity, service and excellence — and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants. Applicant AI Use Disclosure We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process. CBRE carefully considers multiple factors to determine compensation, including a candidate’s education, training, and experience. The salary range for this role is between $60,000 - $65,000 annually. The compensation provided to a successful candidate will depend on their skills, qualifications, and experience. This role will provide the following benefits: Group Retirement Program, Medical, Dental and Vision coverage, Life Insurance and more.This posting is for an existing vacancy. Equal Employment Opportunity Statement: CBRE is an equal opportunity employer who welcomes and encourages application from all persons regardless of race, creed, ancestry, national or ethnic origin, colour, age, religion, sex, sexual orientation, family status, gender identity or expression, disability or any other status or condition protected by applicable federal, provincial or territorial law. Candidate Accommodations: CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company’s success. CBRE provides reasonable accommodations in job application procedures for individual with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at recruitingaccommodations@cbre.com or via telephone at Via telephone at +1 866 388 4346 (Canada) and +1 866 225 3099 (U.S.)

What you’ll do

Analyze maintenance and operational data, troubleshoot HVAC issues, and lead root cause investigations to improve service effectiveness and resolve problems at their source. Coordinate with operations, unionized staff, and service providers while advancing energy initiatives, building automation improvements, technical plans, and procedures for new property start-ups.

Requirements

The role prefers facilities management or commercial real estate coordination experience and post-secondary education, preferably in engineering, or an equivalent combination of education and experience. Candidates should have strong troubleshooting and analytical abilities, data analysis experience, basic SQL and Python knowledge, intermediate MS Office skills, and clear English communication skills.

Benefits

• Group Retirement Program
• Medical Coverage
• Dental Coverage
• Vision Coverage
• Life Insurance

Listed skills

• Process Improvement · Preferred
• Facilities Management · Preferred
• Root Cause Analysis · Preferred
• Power BI · Preferred
• SQL · Preferred
• Python · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Process Improvement
• Facilities Management
• HVAC Troubleshooting
• Predictive Analysis
• Process Engineering
• Root Cause Analysis
• Energy Efficiency
• Building Automation Programming
• Data Aggregation and Analysis
• Power BI
• SQL
• Python
• Visual Programming
• Analytical Skills
• Standard Operating Procedures
• Client Communication

Job areas

• Engineering
• Management & Leadership
• Data & Analytics
• Environmental & Sustainability
• Energy