Police and Court Support Worker – PACES

Job summary

The support worker provides advocacy, crisis intervention, and court accompaniment to survivors of sexual violence navigating the criminal justice system. They also facilitate education and training for community members and professionals while maintaining accurate client documentation.

Job details

Police and Court Support Worker – PACES Calgary Communities Against Sexual Abuse (CCASA) is a dynamic agency that focuses on providing sexual violence counselling, support, and education services to Calgary and surrounding areas. Working at CCASA means joining a team of passionate, hard-working professionals who are committed to providing a healthy society that is respectful, open, and inclusive. As a Police and Court Support Worker -PACES, you will be part of the Police and Court Education and Support (PACES) team. The successful candidate will be a compassionate, dynamic, and flexible individual who is able to work both independently and within a multi-disciplinary team to provide specialized information, education, and support to survivors of sexual assault/abuse engaging with the Criminal Justice System. This is a full-time (35 hours/week) position reporting to the PACES Program Supervisor. If you have a great attitude and possess an anti-oppressive/feminist analysis of sexual violence, this may be the job for you. Why join us? Competitive Pay and Benefits (including a Health & Wellness Spending Account) RRSP/TFSA Group Savings Plan Generous Vacation Policy (starting at 3 weeks per year) Gift Days (1 day per quarter) Health and Wellness Leave (15 days per year) Training and Development Opportunities (Professional Development funding and 5 days per year) Dedicated time for learnings related to Anti-Racism, Truth & Reconciliation, and Anti-Oppression (1 day per quarter) Regular individual and group supervision Key Responsibilities of the Sexual Violence Support Counsellor-PACES include: Providing support, information, advocacy, and referrals to individuals who have experienced sexual violence and who are navigating the CJS Assisting clients with crisis and trauma symptom management Providing court preparation and accompaniment to clients who are reporting to police and/or testifying in court Working collaboratively with professionals from other legal disciplines Completing required documentation in a timely manner Providing education and training to other professionals and community members Providing support and crisis intervention as part of back-up coverage for CCASA’s Support & Information Line and Alberta’s One Line for Sexual Violence, as well as to individuals accessing the Calgary Sexual Assault Response Team (CSART) Participating in a number of on-call shifts after hours over the course of the year as part of a rotation *Successful candidates will be required to work occasional evenings and weekends and may need to provide services to rural areas surrounding Calgary. Access to a reliable vehicle is necessary. The successful applicant will have the following qualifications: A degree in social/human services with a minimum of two years related work experience; Bachelor of Social Work degree and registration with a regulating body are preferred Experience working with the effects of sexual violence on individuals and communities Ability to manage a client caseload Strong assessment and crisis intervention skills Excellent communication, advocacy, and interpersonal skills Creative problem-solving skills and ability to adapt to a fast-paced work environment Strong organizational skills Ability to build professional relationships within a multi-disciplinary team Knowledge of systems and community resources within Calgary and surrounding areas Knowledge of Alberta College of Social Workers Code of Ethics and Standards of Practice An understanding of the Criminal Justice System is an asset Must be registered if degree falls under a regulatory body We strive to build a team that reflects the diversity of the community we work in and encourage applications from traditionally underrepresented groups such as women, members of Black, racialized or visible minority communities, Indigenous Peoples, people identifying as LGBTQ2S+, people with disabilities and people from all faiths. If we can make this easier through accommodation in the recruitment process, please contact us at careers@calgarycasa.com. Starting salary is $60,000 (salary will be commensurate with education and experience). As a requirement of this position the successful candidate must satisfy and receive clear results for a Criminal Record Check and Child Welfare Check. Please submit your resume and cover letter at: https://calgarycasa.com/get-involved/careers/ by October 5, 2026. Or mail or fax resumes with cover letters to: PACES Program Supervisor 910 – 7th Avenue SW (Gateway Building) Calgary, AB T2P-3N8 Fax: 403-264-8355 www.calgarycasa.com All applicants must be legally eligible to work in Canada. We thank all those who apply, only those actively being considered for employment will be contacted.

What you’ll do

The support worker provides advocacy, crisis intervention, and court accompaniment to survivors of sexual violence navigating the criminal justice system. They also facilitate education and training for community members and professionals while maintaining accurate client documentation.

Requirements

Candidates must hold a degree in social or human services with at least two years of relevant experience, with a preference for a Bachelor of Social Work. Strong crisis intervention skills and knowledge of the criminal justice system are essential for this role.

Benefits

• Health and wellness spending account
• RRSP/TFSA group savings plan
• Generous vacation policy
• Gift days
• Health and wellness leave
• Professional development funding
• Training and development opportunities

Listed skills

• crisis intervention · Preferred
• case management · Preferred
• Communication · Preferred
• interpersonal skills · Preferred
• Problem solving · Preferred
• Relationship Building · Preferred
• Documentation · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Crisis intervention
• Case management
• Advocacy
• Trauma symptom management
• Court accompaniment
• Communication
• Interpersonal skills
• Problem-solving
• Organizational skills
• Assessment skills
• Relationship building
• Education and training
• Documentation
• Anti-oppressive practice
• Feminist analysis
• Organizational Skills
• Ethical Standards And Conduct
• Strong Work Ethic
• Compassion
• Symptom Management
• Reconciliation
• Social Work
• Child Welfare
• Training And Development
• Creative Problem Solving
• Crisis Intervention
• Disabilities
• Human Services
• Interpersonal Communications
• Trauma Care

Job areas

• Social Services
• Legal
• Healthcare
• Support Worker
• Caregiver / Personal Care Aide
• Companions and Valets
• Personal Care Aides
• Home Health and Personal Care Aides

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