Racing Pari-Mutuel Technician

Job summary

This position provides technical support and maintenance for mutuel and off-track betting hardware, including computers, printers, and decoders. The technician ensures optimal system functionality at on-site and remote locations while maintaining accurate service records.

Job details

Pari-Mutuel Technician Century Mile Racetrack and Casino Century Casinos are known for their unique and dynamic environments where gaming, food & beverage and entertainment come together to provide an energetic and vibrant experience for their customers, making it a fast-paced, fun, and exciting work environment for its employees. We strive to be the employer of choice, Century Casinos implement innovative policies, practices, employee friendly initiatives and offer valuable benefits for its employees. Reporting to the Racing Pari-Mutuel Operations Manager, Century Mile Racetrack and Casino is looking for a Full Time Mutuel Clerk to join our Off Track Betting (OTB) team for horse racing. The Role This position is responsible for providing technical support and maintenance for mutuel and off-track betting (OTB) equipment including computers, printers, decoders, and other wagering-related hardware. The role ensures optimal functionality of wagering systems at both on-site and remote OTB locations, contributing to a seamless guest experience and operational integrity in accordance with Horse Racing Alberta and the Canadian Pari-mutuel Agency terms and conditions. What You’ll Do 1. Provides timely technical support for mutuel and OTB wagering systems. 2. Diagnoses and resolves equipment issues including kiosks, printers, and decoders. 3. Installs, configures, and tests new equipment as needed. 4. Coordinates with mutuel staff and OTB partners to ensure equipment uptime. 5. Maintains inventory of technical supplies and replacement parts. 6. Documents all service calls, repairs, and equipment updates. 7. Assists with software updates and hardware upgrades. 8. Travels to OTB locations throughout Alberta for on-site support and maintenance. 9. Communicates clearly with team members and external vendors. 10. Additional duties as assigned. What We’re Looking For Candidate must possess strong: * Strong problem solving and communication skills * Technical aptitude in electronics, IT support, and system maintenance * Organizational and time management skills * Analytical ability and critical thinking * Ability to organize and communicate thoughts * Ability to carry out responsibilities with limited supervision Education: High school diploma. Technical training or equivalent work experience in equipment repair or IT support preferred Why Join Us? * Health and Dental Benefits * Registered Pension Plan with Matching Contributions * Discounted food * Employee Assistance Program * On-site parking * Be part of a team that values creativity, collaboration, and excellence Apply Now!

What you’ll do

This position provides technical support and maintenance for mutuel and off-track betting hardware, including computers, printers, and decoders. The technician ensures optimal system functionality at on-site and remote locations while maintaining accurate service records.

Requirements

Candidates must have a high school diploma and strong technical aptitude in electronics or IT support. The role requires the ability to diagnose equipment issues and travel to various locations for on-site maintenance.

Benefits

• Health benefits • Dental benefits • Registered pension plan • Matching contributions • Discounted food • Employee assistance program • On-site parking

Listed skills

• Time management · Preferred
• Problem solving · Preferred
• Documentation · Preferred
• Critical Thinking · Preferred
• Communication Skills · Preferred
• Inventory management · Preferred
• Technical Support · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Technical support
• Equipment maintenance
• Problem solving
• Communication skills
• Electronics
• IT support
• System maintenance
• Organizational skills
• Time management
• Analytical ability
• Critical thinking
• Hardware troubleshooting
• Inventory management
• Documentation
• Communication
• Problem Solving
• Technical Support
• Innovation
• Technical Acumen
• Analytical Skills
• Time Management
• Energetic
• Inventory Management
• Creativity
• Critical Thinking
• Technical Training
• Employee Assistance Programs
• Operations Management
• Equipment Repair

Job areas

• Technology
• Hospitality
• Sports & Recreation
• Customer Service & Support
• Mutuel Teller
• Technical Support Engineer / Analyst
• Information and Communications Technology User Support Technicians
• Computer User Support Specialists