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Certinia

Verified Job Source

Win bigger, deliver smarter, and grow stronger with the leading System of Action for services businesses.

Austin, Texas

Software Development
501–1,000 people

About

The services economy is undergoing a structural reinvention. New, outcome-based business models are emerging, human-AI teams are supercharging delivery, and customer expectations are demanding shorter, faster, time to value driving a new revenue logic. Certinia is the only System of Action that powers modern services organizations with a unified source of truth for your business, services expertise and reasoning that’s sharpened with every decision, and agentic action where and when you need it - bringing the right knowledge and judgment to every action across the services lifecycle. Purpose-built for professional services, customer success, and financial management, Certinia’s System of Action autonomously performs administrative tasks, increases capacity, and accelerates delivery. The result: services organizations maximize margins, deliver faster time-to-outcome, and grow customer value with certainty.

Open positions

Technical Success Manager- US

Remote · Canada

Serve as the primary technical advisor for a customer portfolio, providing guidance, product expertise, demonstrations, and training while resolving complex technical issues with internal teams. Contribute to customer success plans for named accounts and advocate for customer needs to inform product and engineering roadmaps.

Sr Partner Technical Manager-US

Remote · Canada, United States

Lead technical onboarding, enablement, and governance for strategic partners, ensuring partner-led implementations follow architectural standards and delivery practices. Resolve complex implementation escalations, develop partner-facing guidance, and advise partner leadership on enterprise solutions and consulting practice growth.