Logistics Coordinator

Job summary

The Logistics Coordinator is responsible for planning and optimizing daily waste collection routes while monitoring fleet maintenance and vehicle performance. They act as a primary liaison between the operations team and clients to ensure service compliance and resolve operational issues.

Job details

Responsibilities: Route Planning & Dispatch Prepare and distribute daily collection schedules and routes for waste trucks and drivers. Adjust and optimize routes based on customer requests, service frequency, and traffic conditions. Track vehicle movement in real-time using GPS or dispatch systems to ensure route compliance. Fleet Management Monitor fleet availability, fuel usage, and vehicle maintenance schedules. Ensure that vehicles are serviced, inspected, and roadworthy at all times. Coordinate with the maintenance department to report and resolve mechanical issues quickly. Service Coordination Communicate daily assignments, changes, and instructions to drivers and field supervisors. Ensure waste collection, skip bin deliveries, and roll-on/roll-off operations are executed on time. Follow up on missed collections or delays and arrange prompt service recovery. Customer & Operations Support Act as a liaison between the operations team and clients to handle inquiries, schedule changes, and complaints. Maintain accurate records of customer service requests, service logs, and collection manifests. Support the billing and customer service departments by providing accurate service data and documentation. Compliance & Safety Ensure all logistics activities comply with company policies, environmental regulations, and health & safety standards. Conduct routine checks to confirm that drivers have valid licenses, PPE, and understand waste handling protocols. Report incidents, accidents, and environmental breaches promptly to the Operations Manage

What you’ll do

The Logistics Coordinator is responsible for planning and optimizing daily waste collection routes while monitoring fleet maintenance and vehicle performance. They act as a primary liaison between the operations team and clients to ensure service compliance and resolve operational issues.

Requirements

The role requires strong organizational skills to manage driver schedules, vehicle availability, and service documentation. Candidates must ensure all logistics activities adhere to company policies, environmental regulations, and health and safety standards.

Listed skills

• Customer service · Preferred
• Route Planning · Preferred
• Communication · Preferred
• Data entry · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Route Planning
• Dispatching
• Fleet Management
• GPS Tracking
• Logistics Coordination
• Vehicle Maintenance
• Customer Service
• Data Entry
• Compliance Monitoring
• Safety Protocols
• Incident Reporting
• Waste Management
• Communication
• Operations Support
• Planning
• Billing
• Management
• Environmental Laws
• Operations
• Safety Standards
• Waste Collection
• Service Recovery
• Coordinating
• Collections

Job areas

• Logistics
• Transportation
• Customer Service & Support
• Environmental & Sustainability
• Administrative
• Logistics Coordinator
• Transport Clerks
• Logisticians