Manager, Human Resources & Labour Relations

Job summary

The manager will provide leadership on human resources and labour relations, including performance management, grievance handling, and workplace investigations. They will also oversee the full recruitment cycle and support organizational culture initiatives within a manufacturing environment.

Job details

Manager, Human Resources & Labour Relations Department: Human Resources Employment Type: Full Time Location: Cambridge Reporting To: Director, Human Resources & Labour Relations Compensation: CA$100,000 - CA$110,000 / year Description As our Manager, Human Resources & Labour Relations, you will build strong, trusting relationships across all levels of the organization while providing leadership and guidance on a broad range of human resources and labour relations matters. Partnering with employees, union members, and leaders, you will advise on performance management, collective agreement interpretation, grievance management, and workplace investigations. As a trusted resource, this role requires sound judgment, professionalism, and discretion. Principal Accountabilities: Employee & Labour Relations: Provide advice and coaching to leaders on policy and collective agreement interpretation, performance management, and employee relations matters. Lead workplace investigations and support conflict resolution processes to ensure matters are handled consistently, fairly, and in alignment with company policy and applicable legislation. Manage and oversee absence management and return-to-work programs, partnering with leaders, employees, and external stakeholders as required. Oversee collective agreement administration and provide guidance to support consistent interpretation and application across the organization. Participate in union meetings, grievance processes, arbitrations, and negotiations as needed. Analyze HR data and metrics to identify trends, recommend actions, and support desired outcomes. Recruitment: Oversee the full recruitment cycle, including job postings, application screening, interview scheduling and participation, coordination of tours and appropriate tests, reference and background checks, and finalizing job offers. Manage third-party recruiting relationships to support effective sourcing, candidate experience, and recruitment outcomes. Partner with hiring managers to define role requirements and maintain accurate, current job descriptions. Partner with leaders on departmental and team structure and workforce planning. Other: Update policies to reflect legislative changes and best practices. Support HR technology upgrades and implementations by contributing requirements, testing, communication, and change-management support. Participate in business initiatives as needed, providing HR and labour relations guidance to support effective implementation. Plan and execute employee events and culture initiatives, and support community partnerships. Core Competencies: Strong communication and relationship-building skills, with the ability to influence at all levels. Extremely organized with the ability to manage competing priorities in a fast-paced environment. High level of professionalism, sound judgment, and discretion, with the ability to build trust across the organization. Excellent problem-solving and critical-thinking abilities. Superior level of commitment and accountability, with the flexibility and adaptability to meet business needs in a manufacturing environment. Self-motivated with the ability to work collaboratively and independently. High focus on accuracy and attention to detail. Safety conscious with a continuous improvement mindset. Required Qualifications, Education & Experience: University or college degree in Human Resources, Business Administration, or a related field. CHRP or CHRL designation an asset. 5+ years of progressive HR experience in a unionized environment, including experience advising leaders and managing complex employee and labour relations matters, preferably in manufacturing. Strong knowledge of employment legislation, labour law, and HR best practices. 5+ years of experience in union/labour relations, including collective agreement interpretation, grievance and arbitration processes, workplace investigations, performance management, and advising leaders on labour relations matters, preferably in a manufacturing setting. Demonstrated ability to lead HR projects, influence stakeholders, and drive process improvements. Proficient with HRIS systems and HR data analytics. Advanced proficiency with Microsoft Office. Experience using data and insights to support decision-making. Working Conditions: Work is generally conducted within a manufacturing and office environment. Plant PPE is required where appropriate. Business activities may require flexibility to work additional hours. Benefits of working at CGT Salary commensurate with the candidate’s experience, qualifications, and demonstrated knowledge. Comprehensive health benefits including - health, dental, vision, life and disability coverage for you and your dependent family. RRSP matching program. Employee and Family Assistance Program. Safety shoe and safety eyewear program. Professional development opportunities. Privately owned Canadian business. Friendly, knowledgeable staff with high tenure and experience. 150+ year history. Company events and celebrations.

What you’ll do

The manager will provide leadership on human resources and labour relations, including performance management, grievance handling, and workplace investigations. They will also oversee the full recruitment cycle and support organizational culture initiatives within a manufacturing environment.

Requirements

Candidates must have a university or college degree in Human Resources or a related field and at least 5 years of progressive HR experience in a unionized setting. Proficiency in employment legislation, HRIS systems, and data analytics is required, with a CHRP or CHRL designation considered an asset.

Benefits

• Health insurance • Dental insurance • Vision insurance • Life insurance • Disability coverage • RRSP matching program • Employee and family assistance program • Safety shoe program • Safety eyewear program • Professional development opportunities

Listed skills

• Change Management · Preferred
• Recruitment · Preferred
• Problem solving · Preferred
• Policy development · Preferred
• Communication · Preferred
• Critical Thinking · Preferred
• Conflict Resolution · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Employee relations
• Labour relations
• Performance management
• Collective agreement interpretation
• Workplace investigations
• Conflict resolution
• Absence management
• Recruitment
• HRIS
• Data analytics
• Policy development
• Change management
• Strategic planning
• Communication
• Critical thinking
• Problem solving
• Data Analysis
• Process Improvement
• Change Management
• Performance Management
• Management
• Coordinating
• Problem Solving
• Influencing Skills
• Influencing Without Authority
• Leadership
• Decision Making
• Continuous Improvement Process
• Detail Oriented
• Business Administration
• Relationship Building
• Adaptability
• Microsoft Office
• Negotiation
• Coaching
• Accountability
• Professionalism
• Advising
• Self-Motivation
• Critical Thinking
• Conflict Resolution
• Employee Relations
• Human Resources Information System (HRIS)
• Legislation
• Employment Protection Legislation
• Scheduling
• Labor Relations
• Workforce Planning
• Arbitration
• Employee Relations Investigations

Job areas

• Human Resources
• Management & Leadership
• Manufacturing
• Human Resources Labor Relations Specialist
• Human Resources Manager
• Human Resource Managers
• Human Resources Managers