Claims Coordinator

Job summary

The Claims Coordinator will evaluate and adjudicate complex claims, including those involving litigation and bodily injury, while ensuring compliance with legal requirements. They are also responsible for managing vendor relationships, maintaining claim files, and communicating with internal safety and compliance teams.

Job details

As a world class asset-based carrier, Charger Logistics specializes in delivering assets, on time and on budget. With the diverse fleet of equipment, we can handle a range of freight, including dedicated loads, specialized hauls, temperature controlled goods and HAZMAT cargo. Charger logistics invests time and support into its employees to provide them with the room to learn and grow their expertise and work their way up. We are entrepreneurial-minded organization that welcomes and support individual idea and strategies. We are currently expanding and looking to add a motivated individual to our team based out of our Brampton office. Responsibilities: Evaluate and adjudicate complex claims, including those in litigation, ensuring compliance with all legal and regulatory requirements. Oversee the investigation, evaluation, and resolution of bodily injury claims involving company vehicles or drivers. Prepare detailed file summaries for internal reporting, large loss assessments, and reinsurance purposes, ensuring all pertinent information is accurately documented. Ensure all bodily injury claims are handled in accordance with industry best practices and company policies. Adjust physical damage claims including unreported damage claims. Negotiates directly with insurance company adjusters, claimants, and third-party claimant representatives upon receipt of critical information. Discuss accidents, damage, preventability and processes with commercial vehicle operators. Maintain files for litigation, subrogation, physical damage, liability and workers compensation claims. Discuss accidents, damage, preventability and processes with commercial vehicle operators. Maintain files for litigation, subrogation, physical damage, liability and workers compensation claims. Reporting of claims and accidents as necessary. Be available on-call for nights and weekends for serious accidents and other duties as necessary. Selects, directs and manages vendor relationships including towing companies, body shops, garage and parking/storage yards to get accurate costs as needed in settlement of claims Updating and posting payments for repairs. Order police reports, Set-up new claim files, confirmation of loss to insurer & broker Communicate with the Claims team as well as the Safety/Compliance team (and others as necessary) on any relevant items Post-secondary education in an Insurance program or related program. 2+ years of experience in trucking, claims or safety and compliance is preferred. Experience with commercial lines and transportation liability Advanced knowledge of Microsoft Outlook and Excel Strong multi-tasking, time-management, customer service, and organizational skills Ability to maintain a high level of confidentiality Ability to stay calm in crisis situations Competitive Salary Healthcare Benefit Package Career Growth

What you’ll do

The Claims Coordinator will evaluate and adjudicate complex claims, including those involving litigation and bodily injury, while ensuring compliance with legal requirements. They are also responsible for managing vendor relationships, maintaining claim files, and communicating with internal safety and compliance teams.

Requirements

Candidates should have post-secondary education in an insurance-related program and at least 2 years of experience in trucking, claims, or safety. Proficiency in Microsoft Outlook and Excel, along with strong organizational and crisis management skills, is required.

Benefits

• Healthcare Benefit Package

Listed skills

• Negotiation · Preferred
• Microsoft Outlook · Preferred
• Microsoft Excel · Preferred
• Multi-Tasking · Preferred
• Time management · Preferred
• Customer service · Preferred
• crisis management · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Claims adjudication
• Litigation management
• Bodily injury claims
• Physical damage claims
• Negotiation
• Vendor management
• Safety and compliance
• Microsoft Outlook
• Microsoft Excel
• Multi-tasking
• Time-management
• Customer service
• Organizational skills
• Confidentiality
• Crisis management
• Internal Reporting
• Workers' Compensation Claims
• Organizational Skills
• Adjudication
• Lawsuits
• Customer Service
• Settlement
• Multitasking
• Reinsurance
• Subrogation
• Time Management
• Vendor Relationship Management
• Investigation

Job areas

• Logistics
• Transportation
• Security & Safety
• Legal
• Administrative
• Claims Coordinator
• Claims Adjuster / Specialist (General)
• Valuers and Loss Assessors
• Claims Adjusters, Examiners, and Investigators

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